Summary

Overview

Work History

Education

Skills

Accomplishments

References

Timeline

Tianna Barton

Springfield

Summary

Dynamic People Operations Leader at Execo with expertise in full-cycle recruiting and multi-state payroll management. Proven track record in benefits administration and regulatory compliance, enhancing team efficiency. Skilled in Google Workspace and known for meticulous attention to detail, driving successful onboarding processes and fostering strong internal and external relationships.

Overview

years of professional experience

Work History

People Operations Leader

Execo

01.2024 - 02.2025

Sole representative for the U.S. geo, leading U.S. sales-based, full-cycle recruiting and onboarding efforts.
Processed semimonthly and biweekly multi-state payroll, as well as managed timekeeping records for a team of approximately 42 people each month.
Resolved team members raised issues, as well as responded to inquiries and notices sent from vendors or various state agencies.
Assisted with U.S. sales-based training efforts by monitoring and grading new hire-submitted assignments and assessments assigned to them through our internal training checklist.
Acted as the main point of contact between the internal team (both associate and executive levels) as well as external HR-related vendors and state agencies, such as insurance carriers, administrators, and state tax agency portal sites.
Organized and led the entirety of the 2025 plan year health benefits open enrollment (compared eligible plans, proposed the plan assortment, monitored team members' plan elections in the HRIS, acted as the main point of contact between the team and the benefits representative, and coordinated the date of the educational webinar between the representative and internal team members).
Completed various HR compliance filings related to 401(k) reporting, state annual reconciliation filings, 1095-C ACA reporting, etc.
Spearheaded the US team’s system transition for internal data that was spread across five different workspaces on Airtable for recruiting, staffing, employee transition matters, etc., by recreating forms and data hubs to be consolidated and managed in ClickUp, Google Forms, and Google Sheets (utilized VLOOKUP, SUM, and IFS formulas in Google Sheets for an overall training roll-up grading sheet).

HR and Recruiting Coordinator

Bandalier (acquired by Execo)

05.2023 - 01.2024

Sole representative that lead all U.S. end-to-end full-cycle recruiting efforts.
Manually reviewed, on average, 150 applications a month, up to approximately 900 applications a month at the height of our recruiting ramping efforts, which was a 500% increase from the average month.
Sole HR coordinator responsible for processing semimonthly payroll for a team of approximately 50 people each month.
Assisted in benefit administration during open enrollment and new hires’ QLEs (attended planning meetings with the benefits carrier, participated in insurance admin all-hands, monitored employee enrollment via the benefits section of our Gusto HRIS, and contacted the insurance carrier or our insurance broker for any issues that arose).
Managed various regulatory compliance matters with individual states and miscellaneous taxes, including remitting annual reconciliation and occupational license fees and filings, and updating the employee handbook, etc.
Processed all onboarding and offboarding paperwork for team members as applicable (Form I-9 employment verification forms, drafted offer letters, sent welcome emails, issued background checks via Checkr, drafted termination/layoff letters as applicable, and provided state-specific unemployment information).
Main point of contact for internal team members, external vendors, and agencies.

Recruiting Coordinator

Bandalier

11.2022 - 06.2023

Posted job listings to relevant job boards, such as Indeed, LinkedIn, and Handshake.
Reviewed and graded applicants' submitted writing samples in our Airtable-created ATS workflow to determine whether they would move through the hireable pipeline and be invited to participate in a phone screen and/or video interview as part of our recruiting process.
Monitored each stage of the recruiting process by reviewing all of the key metrics, such as the percent to goal of applicants passing their writing sample, phone screen, virtual interview, etc., with the average percentage of people who were invited to a phone screen passing and getting invited to a virtual interview being approximately 40%.
Managed communication between internal teams and departments related to recruitment activities.
Responded promptly to inquiries from candidates regarding status of their applications or other questions they had about the company.

Client Services Representative

BlockFi (Bandalier)

03.2021 - 11.2022

Answered inbound calls (and made outbound calls when necessary) from clients and prospective clients to help them manage the financial assets they had in their BlockFi Interest and BlockFi Wallet accounts.
Took internal notes through the Zendesk ticketing system on what the client was calling about, and provided solutions to their inquiries
Promoted from the General Inquiry queue to taking calls and managing support tickets for the Front Office Tech Security queue from September 2021 to February 2022.
Assisted in processing 2FA resets as the entry-level security task from August 2022 to November 2022, as well as fielded and notated calls regarding account takeovers and identity theft.
Actioned PPI profile changes, such as name and home address changes, by reviewing identity verifications submitted by clients.
Generated and created account statements to provide an overview of a client's wallet and portfolio holdings upon request when they needed to show their holdings to a lender to get approved for a personal or business loan.