Tiana Riley
Lynwood
Summary
High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Senior Officer Specialist
Metropolitan Correctional Center
Chicago
09.2025 - Current
- Supervising inmates to/from work details, court appearances, visits, medical appointments, or other institutional assignments.
- Supervised daily operations within correctional facility to maintain safety protocols.
- Conducted regular inspections of facilities to ensure compliance with security standards.
- Monitored facility operations to ensure compliance with safety protocols.
- Coordinated with maintenance teams to address operational issues promptly.
- Responded quickly to alarms and system failures, taking appropriate action to resolve them promptly.
- Identified potential problems before they occurred by monitoring trends in performance data.
- Recorded data available through use of recording charts, annunciator systems and other monitoring devices in accordance with standard operating procedures.
Deputy Sheriff Correctional officer
Cook County Department of Corrections
08.2023 - 11.2024
- Handled routine inquiries from both staff and inmates, providing technical assistance and answering questions regarding the general nature of correctional programs.
- Received visitors in the division , determines the nature of the requests and directs them to the appropriate staff.
- Conducted inmate court movements, worked closely with records and classification receiving and discharge of inmates throughout division.
- Input data on a computer system, enforced regulations, rules, and laws related to the incarceration of inmates.
- Supervised, searched, and secured large groups of inmates for mass movement of court appearances, visitation, and different programs.
Occupational Therapy Technician
Community Hospital
10.2022 - 08.2023
- Assisted patients with daily activities, fostering independence and enhancing overall quality of life through personalized care.
- Implemented therapy plans under supervision, achieving measurable improvements in patient mobility and strength.
- Monitored patient progress and collected data to inform therapy adjustments, facilitating continuous improvement in rehabilitation strategies.
Certified Nursing Assistant/ Rehab Technician
RML Specialty Hospital
02.2014 - 01.2021
- Provided compassionate patient care and emotional support, fostering trust and improving patient comfort during rehabilitation.
- Assisted in rehabilitation exercises, contributing to noticeable improvements in patient mobility and independence.
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations and enhancing care coordination.
Administrative Assistant
Covenant Home Health Agency
Chicago
05.2012 - 02.2014
- Managed scheduling and appointment logistics for home health visits.
- Coordinated communication between staff, patients, and healthcare providers.
- Maintained accurate patient records using electronic health record systems.
- Supported billing processes by verifying insurance information and patient details.
Education
Occupational Therapy Assistant
South Suburban College
South Holland, IL 08.2021 - 01.2023
Criminal Justice
Moraine Valley Community College
Palos HillSkills
- Crisis Management (Expert), Conflict Resolution, Interpersonal Skills, Time Management, Team Leadership, Problem Solving, Public Safety Awareness, Customer service
- Safety compliance
- Data recording
- Crisis response
- Attention to detail
- Report writing
- Data entry
- Customer relationship management
- Administrative coordination
- Patient documentation
Certification
- Advanced mental health
- Crisis intervention
- CPR
Courses
- Criminal Justice, 2023
- Moraine Valley
Timeline
Senior Officer Specialist
Metropolitan Correctional Center
09.2025 - Current
Deputy Sheriff Correctional officer
Cook County Department of Corrections
08.2023 - 11.2024
Occupational Therapy Technician
Community Hospital
10.2022 - 08.2023
Occupational Therapy Assistant
South Suburban College
08.2021 - 01.2023
Certified Nursing Assistant/ Rehab Technician
RML Specialty Hospital
02.2014 - 01.2021
Administrative Assistant
Covenant Home Health Agency
05.2012 - 02.2014
Criminal Justice
Moraine Valley Community College