Tia Johnson
Peoria
Summary
Energetic and optimistic associate with over 7 years of professional experience in serving and interacting with customers in the food service industry. Desires to utilize my organizational skills and the desire to learn new things to grow with a progressive company.
Overview
8
8
years of professional experience
Work History
Server/Crew Trainer
Longhorn Steakhouse
Peoria, IL
06.2023 - Current
- Resolved guest complaints promptly, enhancing overall dining experience and loyalty.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Maintained cleanliness and organization of dining area to meet health standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server/Manager
Sushigawa
Peoria, IL
01.2019 - 06.2023
- Developed schedules to maintain adequate staffing during peak hours and special events.
- Conducted performance evaluations to enhance team productivity and engagement.
- Collaborated with kitchen staff to streamline communication and improve order accuracy.
- Resolved customer complaints promptly, fostering positive dining experiences and retention.
- Trained servers on order management, food service quality and how to build rapport with guests.
Crew Trainer
Dairy Queen
Peoria, IL
06.2018 - 08.2018
- Responsible for training of new crew members.
- Responsible for performing daily safety and health operations tasks.
- Responsible for opening and closing of store.
- Ran cash register operations and cooking operations.
Education
High School Diploma -
Lincoln University
Jefferson City, MODiploma - undefined
Peoria Christian School
Peoria, IL05.2018
Skills
- Ability to multi-task
- Easy ability to learn new tasks
- Good time management skills
- Good communication skills
- Hospitality service expertise
- Memory retention
- Performance improvement
- Guest relations management
- Strong work ethic
- Cash handling
- Guest engagement
Accomplishments
Employee of the month was awarded to me in July 20th, 2025.
Timeline
Server/Crew Trainer
Longhorn Steakhouse
06.2023 - Current
Server/Manager
Sushigawa
01.2019 - 06.2023
Crew Trainer
Dairy Queen
06.2018 - 08.2018
Diploma - undefined
Peoria Christian School
High School Diploma -
Lincoln University