Summary
Overview
Work History
Education
Skills
www.linkedin.com/in/thomas-woods-4a30647b
Timeline
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Thoms Woods

Troy

Summary

Safety-conscious security team member with excellent communication skills and eye for detail. Responds and acts appropriately to situational assessments. Diligent Security professional with 6 years of experience monitoring facility staff and visitors to maintain order and safety.

Overview

8
8
years of professional experience

Work History

Loss Prevention Investigator

Neiman Marcus
05.2024 - Current
  • Performed security walks around store to monitor employee and customer activities.
  • Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
  • Interviewed employees and suspects and drafted reports to assist law enforcement.
  • Streamlined shrink management program and trained Loss Prevention Officers.
  • Efficiently resolved cases involving external shoplifters, balancing compassion with firmness as required by each situation.
  • Performed routine audits on inventory control practices, resulting in improved accuracy and reduced discrepancies.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
  • Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
  • Reduced fraudulent activities through continuous monitoring of financial transactions and customer behaviors.

Private Security Guard

J&J Ventures
03.2018 - 04.2024
  • Secure, handle, and transport currency with professionalism and precession.
  • Safe transport and accounting of issued funds assigned daily to resolve issues to gaming.
  • Accurate and detailed record keeping of funds transactions.
  • Generation and collection of machine activity reports.
  • Maintain constant awareness of surroundings and communication.
  • Follow all department, company, and state policies and procedures.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Trained new security officers on company protocols, procedures, and best practices for optimal performance.
  • As Team lead for metro area collections with over 175,00 collections we improved our collection accuracy by 4% while increasing an 8% cash flow

Warehouse Associate

Amazon
05.2016 - 03.2018


  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Completed regular cycle counts to maintain accurate inventory records and identify discrepancies early on.

Education

Associate of Applied Science - Criminal Justice

Southwestern Illinois College
Belleville, IL

Skills

  • Team Training
  • Customer Service
  • Emergency awareness
  • Attentive and Observant
  • De-Escalation Techniques
  • Risk Assessment
  • LexisNexis understanding
  • Fraud Prevention Strategies
  • Fraud detection techniques
  • Financial Transactions Monitoring

www.linkedin.com/in/thomas-woods-4a30647b

Investigate internal and external theft. Prevent credit card fraud and verify purchases. Keeping records of all stock room activities. Maintain a safe working environment for employees.

Timeline

Loss Prevention Investigator

Neiman Marcus
05.2024 - Current

Private Security Guard

J&J Ventures
03.2018 - 04.2024

Warehouse Associate

Amazon
05.2016 - 03.2018

Associate of Applied Science - Criminal Justice

Southwestern Illinois College

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Thoms Woods