Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Taylor

Woodstock

Summary

Experienced operations professional seeking Area Manager (L4) position at Amazon to leverage proven leadership abilities, process improvement expertise, and a track record of operational excellence. Aiming to utilize two years of Amazon experience and demonstrated success in team leadership to optimize site performance and develop high-performing teams while maintaining safety and quality standards.

Overview

5
5
years of professional experience

Work History

Process Assistant (L3)

Amazon
Huntley
11.2024 - Current
  • Led and supervised a team of 22 associates as Process Assistant for Stow process
  • Collaborated cross-functionally with operations, safety, and quality teams to maintain compliance and achieve departmental KPIs
  • Managed critical inventory discrepancies via stow process and resolving Action Center Compliance.
  • Spearheaded DIOT/IOL initiatives resulting in improving Quality metric such as inventory health, DIOT etc.
  • Assisting daily stand-up meetings and performance reviews to drive team engagement and productivity

Warehouse Associate

Amazon
Huntley
12.2022 - 11.2024
  • Accepted the role of Process Guide for the Bulk Floor
  • Collaborate with team members to complete tasks efficiently and accurately.
  • Communicate effectively with team members regarding bin availability and utilization
  • Monitor company products and resolve discrepancies with suppliers and customers.
  • Utilize computers to record data regarding received and counted stock items.
  • Maintain facility equipment and materials in neat, clean, and orderly fashion.

Sales Associate

At Home
Lake in the Hills
08.2020 - 08.2021
  • Provided accurate information about products, prices and availability.
  • Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally.
  • Operated the cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Utilized active listening techniques to identify customer needs and provided appropriate solutions.
  • Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.

Education

Certification -

Cannabis Science & Therapeutics
08.2021

Skills

  • Leadership & Team Development
  • Operations Management
  • Process Improvement
  • Performance Metrics Analysis
  • Inventory Control Systems
  • Safety & Compliance
  • Cross-functional Communication
  • Problem-Solving & Decision Making
  • Active Listening
  • Microsoft Office Suite

Timeline

Process Assistant (L3)

Amazon
11.2024 - Current

Warehouse Associate

Amazon
12.2022 - 11.2024

Sales Associate

At Home
08.2020 - 08.2021

Certification -

Cannabis Science & Therapeutics

Similar Profiles

CREATE PROFILE
Thomas Taylor