Thomas Landry
Ottawa
Summary
5+ years of experience, demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn By Hilton
03.2024 - 09.2024
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained confidentiality of sensitive data to protect customer and business information.
Barista
Dunkin Donuts & Baskin Robbins
08.2023 - 02.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Crew Member Team Leader
Arbys Resturant
02.2021 - 04.2022
- Set performance goals for individual team members and created reward systems and contests.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Facilitated disciplinary action when necessary.
- Consulted with prospective customers on job specifications and contractual agreements.
Warehouse Worker
Target
01.2019 - 08.2020
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Education
Master of Science - Astronomy
Full Sail University
Winter Park, FL09-2029
High School Diploma -
Shadow Ridge High School
Las Vegas, NV05-2019
Skills
- Correspondence drafting
- Departmental support
- Spreadsheet tracking
- Mail coordination
- Team collaboration
- Work prioritization
- Appointment scheduling
Timeline
Front Desk Receptionist
Hampton Inn By Hilton
03.2024 - 09.2024
Barista
Dunkin Donuts & Baskin Robbins
08.2023 - 02.2024
Crew Member Team Leader
Arbys Resturant
02.2021 - 04.2022
Warehouse Worker
Target
01.2019 - 08.2020
Master of Science - Astronomy
Full Sail University
High School Diploma -
Shadow Ridge High School
Similar Profiles
Margaret GoodeMargaret Goode
Front Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn ExpressFront Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn Express
Cristal MoralesCristal Morales
Housekeeper at Hampton Inn By HiltonHousekeeper at Hampton Inn By Hilton
Leslie SagreraLeslie Sagrera
Laundry/Housekeeper at Hampton Inn by HiltonLaundry/Housekeeper at Hampton Inn by Hilton
Jordan AllmanJordan Allman
Front Desk Clerk at Hampton Inn By HiltonFront Desk Clerk at Hampton Inn By Hilton
David Mutala MbuyiDavid Mutala Mbuyi
Assistant juridique at Cabinet maître KasendaAssistant juridique at Cabinet maître Kasenda