Thomas Calderon
Yorkville ,IL
Summary
Versatile and results-oriented, I leveraged skills in equipment troubleshooting and customer relations to enhance service delivery at Lehan Healthcare, achieving increased patient satisfaction. My background spans warehouse management, door installation, and medical equipment maintenance, emphasizing safety, efficiency, and team collaboration. Proven ability to optimize operations and foster client loyalty through exceptional service.
Overview
10
10
years of professional experience
Work History
Warehouse Assistant
Aurora Metals Division
03.2023 - Current
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Sorted and delivered materials to different work areas and staff.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
Garage Door Technician
Door Pro America
08.2019 - 03.2023
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Calculated materials and time needed for each job.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
Medical Equipment Technician
Lehan Healthcare
06.2015 - 08.2019
- Enhanced customer service experience for patients visiting clinics by swiftly attending to complaints about malfunctioning diagnostic machines.
- Diagnosed cause of problems and completed repairs.
- Supported new technology implementation initiatives at the facility, including installation, calibration, testing, validation, and training on new devices'' use.
- Contributed to a safe environment by effectively disposing of hazardous materials according to regulations.
- Increased patient satisfaction by promptly addressing medical equipment concerns and providing solutions.
Education
Physical Education
Illinois Valley Community College
Oglesby, ILSkills
- Attention to detail
- Team collaboration
- Maintaining workplace safety
- Problem-solving
- Cleaning and organization
- Heavy lifting
- Forklift operation
- Pallet jack handling
- Order fulfillment
- Preventive Maintenance
- Equipment inspection
- Commercial vehicle operation
- Clear communication
- Customer relations
- Customer service
Basic Construction knowledge
Great with my hands and I learn very fast
Timeline
Warehouse Assistant
Aurora Metals Division
03.2023 - Current
Garage Door Technician
Door Pro America
08.2019 - 03.2023
Medical Equipment Technician
Lehan Healthcare
06.2015 - 08.2019
Physical Education
Illinois Valley Community College
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