Thomas Bozeman
O'Fallon
Summary
Results-driven Auto Damage Appraiser with expertise in estimating repair costs and enhancing customer relations. Proven track record in conflict resolution and time management, ensuring efficient and accurate appraisal processes.
Overview
24
24
years of professional experience
Work History
Insurance Auto Damage Appraiser
Esurance, Allstate Insurance
St Louis, MO
07.2003 - 11.2020
- Evaluated auto damage claims to determine repair costs and coverage eligibility.
- Collaborated with body shops to assess repair quality and ensure compliance with standards.
- Utilized estimating software to generate accurate repair estimates efficiently.
- Communicated findings to clients, ensuring clarity and understanding of the appraisal process.
Auto Damage Appraiser and Shop Manager
Collision Plus Auto Body
O'Fallon, IL
03.1997 - 05.2003
- Evaluated vehicle damage to determine repair costs and insurance estimates.
- Collaborated with repair teams to streamline appraisal processes and improve accuracy.
- Conducted thorough inspections utilizing advanced appraisal software for precise evaluations.
- Communicated effectively with clients and insurance adjusters to clarify appraisal findings.
- Implemented quality control measures that improved overall efficiency in the appraisal process.
Education
Customer Relations, Conflict Resolution
Numerous I Car Classes And Continuing Education.
St Louis, MO02-2002
Associate of Science - Auto Body Repair
Ranken Technical College
St Louis, MO04-1975
Skills
- Organizational growth
- Estimating repair costs
- Professionalism and ethics
- Customer relations
- Conflict resolution
- State and Federal regulations
- Time management
Timeline
Insurance Auto Damage Appraiser
Esurance, Allstate Insurance
07.2003 - 11.2020
Auto Damage Appraiser and Shop Manager
Collision Plus Auto Body
03.1997 - 05.2003
Customer Relations, Conflict Resolution
Numerous I Car Classes And Continuing Education.
Associate of Science - Auto Body Repair
Ranken Technical College