Therese Sadej
Chicago
Summary
Detail-oriented with a proven track record in patient care and office administration. Expertise in managing appointments and maintaining accurate medical records, dedicated to improving operational efficiency and patient satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Animal Health Assistant
NTC Great Lakes VS
Great Lakes, IL
03.2016 - Current
- Coordinated patient care activities, ensuring adherence to health protocols and enhancing service delivery.
- Assisted healthcare professionals in administering treatments and performing diagnostic tests.
- Implemented efficient scheduling processes for patient appointments, reducing wait times significantly.
- Educated patients on health management strategies, fostering improved adherence to treatment plans.
- Monitored inventory levels of medical supplies, ensuring timely replenishment and availability for clinical use.
- Greeted and assisted patients with check-in procedures.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Scheduled appointments, handled billing transaction, performed end of month and quarterly inventory, ordered supplies, obtained quotes on purchases.
Certified Veterinary Technician
Lavitt Animal Hospital
Morton Grove, IL
10.2009 - 07.2019
- Administered vaccinations and medications, ensuring compliance with safety protocols.
- Assisted in surgical procedures, providing support to veterinarians during operations.
- Educated pet owners on animal care, promoting preventative health measures and wellness.
- Monitored patient vital signs, recognizing changes and reporting abnormalities promptly.
- Blood collection, perform urinalysis, fecal analysis, hematology and specimen collection, and prepare samples for outside lab analysis.
- Assisted in surgical procedures and dental prophylaxis.
- Appointment scheduling, general office and billing procedures, supervise kennel attendant and interns.
Education
Associate of Applied Science - Veterinary Technician
Vet Tech Institute
Tinley Park, ILAssociate of Arts - General Education
Harold Washington College
Chicago, ILSkills
- Scheduling appointments
- Verbal and written communication
- Customer service
- Office administration
Certification
- Certified Veterinary Technician- Licensed in Illinois #095.001592
Timeline
Animal Health Assistant
NTC Great Lakes VS
03.2016 - Current
Certified Veterinary Technician
Lavitt Animal Hospital
10.2009 - 07.2019
Associate of Applied Science - Veterinary Technician
Vet Tech Institute
Associate of Arts - General Education
Harold Washington College