Theresa Gutierrez
Yorkville,IL
Summary
Dynamic professional with a strong work ethic and customer service orientation, honed at Woodman's Food Market. Excelled in cash handling and team leadership, enhancing operational efficiency by 20%. Proven ability to communicate clearly and maintain workplace safety, driving exceptional customer experiences and operational success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Bagger, Maintenance, Cashier
Woodman's Food Market
09.2024 - 06.2025
- Assisted customers with efficient bagging of groceries to enhance shopping experience.
- Maintained cleanliness of work area, adhering to health and safety standards.
- Maintained accurate cash register operations and balanced cash drawer at end of shifts.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
Rideshare Driver
Uber, Lyft
08.2019 - 03.2025
- Delivered exceptional customer service by ensuring safe and pleasant rides for passengers.
- Navigated efficiently using GPS technology to optimize routes and minimize wait times.
- Maintained vehicle cleanliness and functionality, conducting routine inspections and basic maintenance.
- Communicated effectively with passengers to enhance their travel experience and address concerns promptly.
- Managed time effectively to balance multiple ride requests while minimizing downtime between trips.
Key Holder
Ollies Bargain Outlet
05.2022 - 03.2024
- Managed cash handling procedures, including register balancing and safe deposits.
- Trained and mentored new staff on customer service standards and operational processes.
- Organized merchandise displays to optimize sales performance and enhance customer experience.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Implemented workflow improvements, enhancing efficiency in departmental functions.
- Trained and mentored team members on operational processes and best practices.
Education
Basic
NIcholas Senn High
Chicago, IL06-1992
Skills
- Bagging and packaging
- Clear communication
- Strong work ethic
- Team contribution
- Shelf stocking
- Customer Service-oriented
- Workplace safety
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Bagger, Maintenance, Cashier
Woodman's Food Market
09.2024 - 06.2025
Key Holder
Ollies Bargain Outlet
05.2022 - 03.2024
Rideshare Driver
Uber, Lyft
08.2019 - 03.2025
Basic
NIcholas Senn High
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