Tess Tobin
Bluford
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Receives and delivers goods in fast-paced warehouse settings. Diligently moves materials with organized approaches and safe equipment operations skills. Team-oriented and efficient in meeting challenging daily demands.
Overview
17
17
years of professional experience
Work History
Forklift Operator/TSU Mixing
Continental Tire the Americas, LLC
06.2023 - 01.2024
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
- Supported inventory accuracy, assisting in periodic stock counts and audits.
- Streamlined inventory management by accurately logging movements of goods.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
Shipping and Receiving Clerk
National Railway Equipment Co Inc
06.2019 - 01.2023
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Organized deliveries by sorting and stocking receivables
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Prepared documentation to track and report on damaged or missing items.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Maintained inventory of shipping materials and supplies.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Maintained work areas and kept organized.
- Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
- Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
- Put merchandise in assigned area, added tags and secured larger pieces as required.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Documented damaged, inaccurate or missing products and reported to management.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Placed products and rotated stock per established standards.
- Received deliveries, scanned packages and updated orders in internal database.
- Opened and inspected packages received and routed to merchandise stocking or requisitioning department.
- Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image.
- Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
Customer Service Associate
American Pride Dog Feed
05.2007 - 02.2019
- Operated multi-line phone system and online messaging system to communicate with customers.
- Strengthened relations by engaging in knowledgeable interactions.
- Recommended and initiated product offerings to meet customer changing needs.
- Relayed customer feedback to cross-functional teams to improve products and services.
- Consulted with customers regarding needs and addressed concerns.
- Promoted brand and marketing campaigns to create interest with customer.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
Education
Associate of Applied Science - Agriculture Buisness
Rend Lake College
Ina, ILHigh School Diploma -
Mount Vernon Township High School
Mount Vernon, IL05.1997
Skills
- Materials transport
- Training and development
- Safety and compliance
- Route planning
- Shipping coordination
- Quality Assurance
- Carrier relations
- Multitasking
- Teambuilding
- Relationship building
- Microsoft Office
- People skills
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Warehouse operations
- Material handling
- Teamwork and collaboration
- Punctual and reliable
- Palletizing
- Materials handling
- Problem-solving
- Material packaging
- Shipping and receiving expert
- OSHA compliance
- Storage and organization
- Lift equipment operation
- Materials movement
- Inventory staging
- Shipment processing
- Inventory counts
- Dock operations
- Pallet construction
- Warehouse management systems
- Heavy industrial equipment
- Shipping documentation
Education and Training
true
Timeline
Forklift Operator/TSU Mixing
Continental Tire the Americas, LLC
06.2023 - 01.2024
Shipping and Receiving Clerk
National Railway Equipment Co Inc
06.2019 - 01.2023
Customer Service Associate
American Pride Dog Feed
05.2007 - 02.2019
High School Diploma -
Mount Vernon Township High School
Associate of Applied Science - Agriculture Buisness
Rend Lake College
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