Terry Walker Jr

• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

• Assisted customers in selecting footwear, enhancing shopping experience through personalized service.
• Maintained knowledge of current promotions and sales, effectively communicating with customers.
• Conducted inventory checks and restocked shelves to ensure product availability and organization.
• Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
• Collaborated with team members to meet sales targets and improve store performance.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Engaged with customers to build rapport and loyalty.

• Operated forklifts to transport materials efficiently within warehouse environment.
• Conducted regular safety inspections on equipment to ensure compliance with safety regulations.
• Loaded and unloaded shipments, maintaining accurate inventory records throughout the process.
• Collaborated with team members to optimize workflow and enhance operational efficiency.
• Monitored stock levels and communicated inventory needs to management for timely replenishment.
• Unloaded and stacked materials by raising and lowering lifting devices.

Assisted customers with inquiries throughout the store. Processed customer transactions efficiently. Maintained cleanliness standards throughout the store. Welcomed customers upon entry. Responded to customer questions promptly.