Terrence Zhou
Chicago
Summary
Dedicated Food Runner skilled in teamwork and effective multitasking. Proven ability to enhance service efficiency and maintain high customer satisfaction levels.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Runner
Parsons Chicken and Fish
Chicago, IL
04.2025 - Current
- Delivered food promptly to tables, ensuring accurate orders and customer satisfaction.
- Collaborated with kitchen staff to streamline order delivery process, enhancing efficiency.
- Maintained cleanliness and organization of dining area, supporting a welcoming environment.
- Assisted servers during peak hours, prioritizing tasks to optimize service flow.
- Communicated effectively with team members to address customer needs and resolve issues quickly.
- Monitored inventory levels of condiments and supplies, restocking as needed for uninterrupted service.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Education
No Degree - General
Von Steuben
Chicago, IL06-2027
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Effective multitasking
- Sense of urgency
- Problem-solving
- Flexible schedule
- Cleaning and sanitizing
- Safe food handling
- Heavy lifting
- Mandarin fluency
Certification
- Alcohol, allergens, and food safety Training
Languages
Chinese (Mandarin)
Professional Working
Chinese (Cantonese)
Limited Working
Spanish
Limited Working
Timeline
Food Runner
Parsons Chicken and Fish
04.2025 - Current
No Degree - General
Von Steuben