Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teri Georgeff

Fairfield

Summary

Compassionate Home Care Provider with extensive experience at Help at Home Senior Care, delivering patient-centered care and enhancing comfort through efficient meal planning and residential cleaning. Proven ability to foster independence and well-being, while maintaining strict confidentiality and providing emotional support to clients and families.


Professional administrative expert with proven track record in front office management. Known for exceptional organizational abilities and handling high-pressure situations with ease. Strong focus on team collaboration and achieving seamless office operations through reliable support and adaptability.


Overview

11
11
years of professional experience

Work History

Home Care Provider

Help at Home Senior Care
03.2025 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Assisted disabled clients to support independence and well-being.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

EVS Housekeeper

Sodexo Services
07.2024 - 02.2025
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
  • Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Prioritized tasks based on urgency, ensuring prompt attention was given to critical areas requiring immediate attention.
  • Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Administrative Assistant

Spero Family Services
04.2023 - 04.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Developed positive relationships with clients through attentive service during initial contact points like reception desk interactions or telephone call handling.
  • Safeguarded company information by maintaining strict confidentiality in all matters related to client accounts and internal operations.
  • Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Monitored office supplies by checking inventory and placing orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Customer Service Representative

Doerl Home Furnishings
08.2021 - 04.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Home Care Provider

Help at Home Senior Care
01.2020 - 09.2020
  • Assisted patients with daily living activities, promoting independence and preserving dignity.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Completed household management tasks for clients within private home settings.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Addressed emergency situations promptly and effectively while adhering to established protocols for crisis intervention and escalation when necessary.
  • Collaborated with families to address concerns or unmet needs, fostering ongoing communication and collaboration in support of patient wellbeing.
  • Safeguarded patient privacy by maintaining strict confidentiality of personal information and adhering to HIPAA guidelines.
  • Provided emotional support for patients and families, fostering a positive home environment conducive to healing.
  • Facilitated seamless transitions between hospital and home settings by coordinating equipment delivery, therapy appointments, and follow-up care as needed.
  • Provided critical end-of-life care, ensuring comfort and dignity for terminally ill patients.

Secretary

T2G Customs
05.2014 - 06.2017
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

High School Diploma -

Carbondale Community High
Carbondale, IL
01-1997

Skills

  • Patient support
  • Patient-centered care
  • Residential cleaning

Timeline

Home Care Provider

Help at Home Senior Care
03.2025 - Current

EVS Housekeeper

Sodexo Services
07.2024 - 02.2025

Administrative Assistant

Spero Family Services
04.2023 - 04.2024

Customer Service Representative

Doerl Home Furnishings
08.2021 - 04.2023

Home Care Provider

Help at Home Senior Care
01.2020 - 09.2020

Secretary

T2G Customs
05.2014 - 06.2017

High School Diploma -

Carbondale Community High

Similar Profiles

CREATE PROFILE
Teri Georgeff