Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Burgos

Bartlett

Summary

Personable and positive, with strong interpersonal and communication skills. Familiar with basic community engagement principles and skilled in customer service and administrative operations. Capable of fostering inclusive and supportive environments to enhance community interactions.

Overview

3
3
years of professional experience

Work History

Front Desk Medical Receptionist

Duly Health & Care
11.2024 - Current
  • Managed patient check-in and check-out processes, ensuring a smooth flow of operations.
  • Scheduled appointments and coordinated with medical staff to optimize clinic efficiency.
  • Maintained accurate patient records using electronic health record systems.
  • Assisted patients with inquiries, providing exceptional customer service in a fast-paced environment.

Community Associate

International Workplace Group
03.2023 - 12.2023
  • Served as the first point of contact for all clients and visitors providing a professional and friendly service.
  • Assisted clients within the center by delivering mail, answering the phones, sending their packages, ordering their office supplies, preparing their meeting rooms.
  • Ensured that all daily service charges are captured and entered into the billing system.
  • Responded to member inquiries promptly, fostering positive relationships and retention rates.

Front Desk Receptionist

Alliance Workforce Solutions
07.2022 - 11.2022
  • Greeted and welcomed clients and visitors to create a positive first impression of the company.
  • Gathered new client information during phone calls and maintained confidentiality.
  • Scheduled appointments and maintained calendars for the recruiters in the office.
  • Made a high volume of outbound calls offering employment using client database software.

Education

Associate of Arts - General Studies

Harper College
Palatine, IL
12-2026

High School Diploma - undefined

Streamwood High School
01.2016

Skills

  • Office administration
  • Appointment management
  • Scheduling
  • Front desk operations
  • Customer relationship management (CRM)
  • Customer service

Timeline

Front Desk Medical Receptionist

Duly Health & Care
11.2024 - Current

Community Associate

International Workplace Group
03.2023 - 12.2023

Front Desk Receptionist

Alliance Workforce Solutions
07.2022 - 11.2022

High School Diploma - undefined

Streamwood High School

Associate of Arts - General Studies

Harper College

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Teresa Burgos