Tephanie Burnett
Chicago
Summary
Compassionate and result-driven Case Manager with over 20 years of experience in social services, specializing in client advocacy and care coordination. Proven ability to conduct comprehensive assessments, develop and implement effective care plans and services that meet the needs of the family and individuals.
Overview
14
14
years of professional experience
Work History
Intact Family Support Case Manager
Universal Family Connection, Inc.
03.2022 - Current
- Work with at-risk families referred to continuing assistance and monitoring following a child abuse or neglect investigation with the Department of Children and Family Services.
- Manage a case load of between 10-15 families.
- Make all referrals based on the recommendation of the child protection investigator and needs of the family.
- Conduct routine home visits.
- Conduct assessments to determine needs of family and ensure safety
- Prepare legal screenings.
- Prepare court reports, attend court to give status reports, and ensure that all court orders are carried out as outlined.
- Prepare service plans.
- Prepare integrated assessments.
- Coordinated comprehensive care plans for clients, ensuring alignment with individual needs and goals.
- Monitored client progress and adjusted interventions to enhance service delivery and support outcomes.
Qualified Intellectual Disabilities Professional
Community Alternatives Unlimited
04.2014 - 09.2021
- Provided case management and advocacy for children and adults with intellectual/developmental disabilities
- Conducted home and day program visits
- Worked with families and individuals to develop annual personal plans
- Completed annual redeterminations
- Completed annual Prioritization of Urgency of Needs (PUNS)
- Maintained paper and electronic files
- Completed visiting notes
- Assisted families with Adult Protective Service appeals
- Engaged in monthly supervision
- Staff cases with supervisor of any family or individual in crisis
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Vocational Rehabilitation Counselor
Ada S. McKinley Community Services
04.2012 - 03.2014
- Provided direct vocational rehabilitation services for assigned client caseload.
- Provided systematic counseling focusing on the realities of the work world
- Developing client’s social, emotional, and intellectual capacities to meet the demands of employment
- Helped clients to set and attain realistic rehabilitation, employment, personal, and social goals. Worked closely with parents/guardians and other involved parties in formulating and implementing goals.
- Utilized medical, psychological, vocational evaluation and other pertinent recommendations as tools in the development of a formal vocational rehabilitation plan.
- Developed vocational rehabilitation plans and vocational objectives
- Implemented and monitored specific programs and services in an effort to reach the mutual goals and objectives of the rehabilitation plan.
- Assigned clients to appropriate work and training activities, observed client’s performance and behavior, and monitored progress towards rehabilitation goals
- Supervised 7-full time and 4-on call staff
- Supervised eight developmentally delayed adults in a Community Integrated Living Arrangement (CILA)
- Maintain relationships with family members, guardians, physicians and service providers
- Monitored improvement/decline in task analysis
- Monitored and documented all behavior programs
- Maintained general and client specific logbooks
- Developed individualized rehabilitation plans to support client employment goals.
- Conducted assessments to identify client strengths and barriers to employment.
Education
B.S. - Communication, minor - Sociology
Jackson State University
Jackson, Mississippi08-1996
Skills
- CWEL Certified
- Proficient with SACWIS
- Excellent communication skills
- Qualified Intellectual Disabilities Professional
- Knowledgeable of rule 302
Timeline
Intact Family Support Case Manager
Universal Family Connection, Inc.
03.2022 - Current
Qualified Intellectual Disabilities Professional
Community Alternatives Unlimited
04.2014 - 09.2021
Vocational Rehabilitation Counselor
Ada S. McKinley Community Services
04.2012 - 03.2014
B.S. - Communication, minor - Sociology
Jackson State University