Summary
Overview
Work History
Education
Skills
Timeline
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TENLEE VOSS

TENLEE VOSS

Quincy

Summary

Customer driven professional with 3 years of experience in customer engagement and team training, adept at enhancing client interactions and streamlining operations. Demonstrates precision in cash handling and excels in creating a welcoming environment that fosters positive experiences. Passionate about leveraging skills to innovate and improve service delivery in a dynamic healthcare setting with aspirations to complete a degree in Dental Hygiene by 2027.

Overview

3
3
years of professional experience

Work History

Server

Como Smoke And Fire
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

BARISTA

B Creative
01.2024 - 01.2025
  • Crafted premium beverages while maintaining exceptional customer service standards and led daily inventory management
  • Managed cash handling operations with perfect accuracy and maintained pristine workspace conditions
  • Streamlined drink preparation processes, reduced customer wait times, and consistently received positive customer feedback
  • Trained new team members on beverage preparation standards, supported peak hour operations, and contributed to menu development
  • Developed new drink recipes, implemented waste reduction practices, and enhanced customer experience through personalized service

LEAD CASHIER/ASSISTANT MANAGER

Quincy Park District
05.2022 - 09.2024
  • Led daily operations and supervised staff at recreational facility, managing cash flow and maintaining financial accuracy while ensuring exceptional customer service
  • Mentored and trained new team members in operational procedures, customer service protocols, and safety standards while fostering a positive work environment
  • Maintained precise cash handling procedures and equipment maintenance schedules, ensuring seamless operations during peak seasonal periods

REFEREE FOR YOUTH SPORTS

Quincy Park District
05.2022 - 09.2024
  • Officiated youth sports matches with fairness and professionalism, fostering positive sportsmanship and ensuring safe play environments for participants
  • Maintained game integrity through consistent rule enforcement and clear communication, resolving conflicts while promoting fair play standards
  • Monitored game dynamics and player conduct, implementing safety protocols and making split-second decisions to maintain competitive balance
  • Built strong relationships with coaches, players, and planners while upholding league regulations and creating an inclusive sports environment

Education

Associate of Science -

MACC
Columbia Mo
05.2025

Skills

  • Customer Engagement (Likert), Team Training (Regimen), Cash Handling (Skillful)
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Memory retention
  • Hospitality service expertise
  • Safe food handling
  • High volume dining
  • Service prioritization
  • Order accuracy

Timeline

Server

Como Smoke And Fire
01.2025 - Current

BARISTA

B Creative
01.2024 - 01.2025

LEAD CASHIER/ASSISTANT MANAGER

Quincy Park District
05.2022 - 09.2024

REFEREE FOR YOUTH SPORTS

Quincy Park District
05.2022 - 09.2024

Associate of Science -

MACC

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TENLEE VOSS