Tenisha Robinson
Dolton
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Crete Monee School Distract 201 U
Crete, IL
10.2025 - 12.2025
- Monitored school premises to ensure safety and security for students and staff.
- Responded to incidents promptly, assessing situations and implementing appropriate protocols.
Outbound Team Lead
Amazon
Monee, IL
11.2019 - 01.2025
- Insured the Daily MOQ’s were met for my line and shift
- Display leadership skills while also being a team player
- Led cross-functional teams to optimize operational workflows and enhance productivity.
- Implemented process improvements that reduced inefficiencies and streamlined daily operations.
Customer Service Representative( Remote)
A.W LLC
San Francisco, CA
08.2015 - 02.2019
- Provided product and service information to customers.
- Delivered customer support to 50-70 callers on any average day.
- Resolved customer inquiries effectively through telephone and email communication.
Education
High School Diploma - undefined
Waukegan High School
Waukegan, IL01.1994
Skills
- Provided assistance to customers to resolve inquiries and enhance satisfaction
- Supported team members in developing leadership skills through guidance and training
Websites
Certification
ServSafe Management
Unarmed Security Services
Timeline
Security Officer
Crete Monee School Distract 201 U
10.2025 - 12.2025
Outbound Team Lead
Amazon
11.2019 - 01.2025
Customer Service Representative( Remote)
A.W LLC
08.2015 - 02.2019
High School Diploma - undefined
Waukegan High School