Temi Bombata
Chicago
Summary
Experienced Health Informatics and Electronic Medical Record (EMR)/Electronic Health Record (EHR) consultant with 5 years of activation support to include personalization, ATE support, and Command Center experience. I have a strong academic background in IT with an ability to quickly learn and master modern technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages and tools including Epic and Cerner EMR as an ATE consultant or trainer.
Overview
7
7
years of professional experience
Work History
Epic Consultant
Orlando Health
Tampa, Florida
08.2025 - 03.2026
- Training primary providers on computerized Physician Order Entry and Order Management
- 1:1 physician, nursing and clinician training
- Worked in the command center to triage issues and provide necessary support
- Supported physician by building Favorites based on outlined preferences
- Elbow support physicians and nurses
- Facilitated training on Provider Order Management and Provider Care Management
- Admission, Transfer, Discharge, Pdoc and Med Reconciliation
- Analyzed clinical workflows to optimize Epic system functionality and enhance user experience.
- Collaborated with healthcare teams to gather requirements and implement system enhancements effectively.
- Trained end-users on Epic software, ensuring proficiency in navigating modules and tools.
- Developed documentation and training materials to support ongoing education initiatives for staff.
- Identified process inefficiencies within Epic systems, recommending solutions for streamlined operations.
- Conducted system testing and validation to ensure accuracy before deployment of updates or new features.
- Provided ongoing support for troubleshooting Epic-related issues, improving response time and resolution rates.
- Facilitated meetings with stakeholders to discuss project goals, timelines, and implementation strategies for Epic upgrades.
- Delivered high-quality customer service to clients throughout the implementation process, fostering relationships for future projects.
- Streamlined workflow processes for improved clinical operations by implementing tailored Epic solutions.
- Supported change management initiatives by assisting clients in adapting their processes around new technology implementations.
- Served as a liaison between technical team members and end-users throughout the project lifecycle.
- Managed communication channels between stakeholders during implementation phases, keeping all parties informed on progress and expectations.
- Provided expertise on industry best practices related to Epic software utilization within healthcare organizations'' unique environments.
- Collaborated with cross-functional teams to develop integrated solutions, ensuring seamless interoperability of systems.
- Utilized analytical skills to review performance metrics following implementations, using findings to drive continuous improvement initiatives.
- Achieved successful system go-live events by coordinating project tasks, managing resources, and addressing potential risks.
- Identified opportunities for improvements within existing workflows to maximize functionality of Epic modules.
- Played a crucial role in post-implementation support, troubleshooting issues and offering tailored solutions to resolve challenges efficiently.
- Assisted in determining client-specific requirements during initial discovery phase, translating needs into actionable project plans.
- Created user accounts and assigned permissions.
- Monitored system performance to identify potential issues.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Generated reports to track performance and analyze trends.
- Helped streamline repair processes and update procedures for support action consistency.
- Offered assistance in implementing and developing training programs.
- Assisted in development of system security protocols.
Epic At elbow support
New York
02.2025 - 05.2025
- Provided elbow-support to ICU physicians upon Go Live.
- Assigned first-wave status to train subsequent waves of Go Live Inpatient Specialists.
- Provided direct end-user support services to physicians and nurses in hospital departments to facilitate the introduction.
- Facilitated end-user learning through one-on-one coaching, teaching, and troubleshooting.
LA CASA FAMILY HEALTH CENTER – NEW MEXICO FLAGET MEMORIAL HOSPITAL
KY
04.2024 - 06.2024
EPIC CONSULTANT
ADVENT – ADVENT HEALTH TAMPA
Tampa, FL
01.2024 - 03.2024
- Making sure Clinicians can continue to give great care to children at the Emergency initializing the new upgrade enhancements such as side by side view in the ED Track Board, result column, Notes, Care Everywhere
- Guided Physicians on the observation of their workflow, best Practices, and meaningful use.
- Trained the Trainers; trained other trainers prior to Go- live.
- Guiding on how to document and review in Triage and Work-up, by Physicians in the Side-by-Side view without opening a patient's chart and many more upgrade enhancements.
- Guiding Clinicians in the ED on how to document in the flowsheet and the MAR.
- Showing ED nurses how to prepare a patient for admission, hold a bed, assign a patient to abed, the use of Track Board, ED and trauma narrators.
- Showing and assisting Nurses on how to release inpatient orders for border patients, document medication administrations.
- Guiding and providing elbow support to ED physicians on how to admit a patient to inpatient unit, initiate an observation request review and update clinical impressions and the problem list and specific follow-up providers at discharge.
- Excellent one-on-one ATE training sessions for all clinical and non-clinical staff PRN
- Assisted physicians and nurses with tools to maintain documentation and orders
- Provided system support and worked with end-users, resolving and issues
- Assisted clinical staff with placing orders, documentation, and creating preference lists
- Assisted with in-basket configurations, Smart Texts and Smart Lists
AMBULATORY ATE CONSULTANT
NUANCE - PENTUCKET HOSPITAL GROUP
Lowell, MA
09.2023 - 11.2023
- Trained providers in configuring preference list through the preference list composer.
- Implemented instructional programs based on user workflows.
- Supported providers in using Smart Phase, Smart list, Smart Link and Smart Text
- Built macros for History of Present Illness (HPI), Review of Systems (ROS) and Physical Exam
- Collaborated with Application Coordinators for system faults or user request
- Supported providers in using and configuring the result review activity
- Helped with toolbar and workspace personalization
- Trained physicians in updating their H&P by adding an interval to their previous H&P
NUANCE - CHRISTUS ST. VINCENT
Santa Fe, NM
08.2023 - 09.2023
CLINDOC
HCI - BARNES JEWISH HOSPITAL
St Louis, MI
05.2023 - 07.2023
- Trained physicians and nurses in documentation and navigation as well as assisting them in using smart tools (smart phases, smart links and smart list), acknowledging orders, and in basket
- Assisted in conducting some epic work group sessions, design recommendation, which included updating diagnosis, progress notes, problems lists, building favorites or preference lists, developing standardized workflow and creating physicians’ specific smart sets
- Create preference list and favorites for physicians; ensuring orders are entered in the right navigator and right order sets
- Supported anesthesiologists in pre-procedure documentation
- Assisted providers in configuring their Order sets
- Assisted anesthesiologists in their Intra Op navigator
ATE SUPPORT, CPOE
HCI - MAYO CLINIC
Rochester, MN
04.2023 - 05.2023
- Worked physicians through with using rounding navigator effectively
- Supported providers in using and configuring the result review activity
- Helped with toolbar and workspace personalization
- Trained physicians in updating their H&P by adding an interval to their previous H&P
- Assisted providers in managing, configuring and sharing Order sets
- Assist providers with scanning using On Base as well as Epic scanning functionality
CLINDOC
PTP - NORTHWESTERN MEDICAL GROUP
IL
02.2023 - 04.2023
- Trained providers on the importance of med reconciliation during ADT
- Showed and described how to assign phases of care
- Supported providers in using and configuring the result review activity
- Worked physicians through with using rounding navigator effectively
- Helped with toolbar and workspace personalization
- Taught nurses’ documentation on flow sheets
- Supported provided in using Smart Phase, Smart list, Smart Link and Smart Text
- Provided support with charge capture
- Assisted with preference list and favorites
- Provided support to nurses with creating patients care plan and education
- Provided support with placing orders for medications, labs, procedures and consultants
- Create preference list and favorites for physicians; ensuring orders are entered in the right navigator and right order sets
CLINDOC
OPTIMUM - UNIVERSITY MEDICAL CENTER SOUTH NEVADA
Las Vegas
12.2022 - 12.2022
- Trained providers on the importance of med reconciliation during ADT
- Showed and described how to assign phases of care
- Supported providers in using and configuring the result review activity
- Worked physicians through with using rounding navigator effectively
- Helped with toolbar and workspace personalization
- Taught nurses’ documentation on flow sheets
- Supported provided in using Smart Phase, Smart list, Smart Link and Smart Text
- Provided support with charge capture
- Assisted with preference list and favorites
- Provided support to nurses with creating patients care plan and education
CPOE/CLINDOC
OPTIMUM - HOUSTON METHODIST
TX
07.2022 - 07.2022
- Created patient list for providers based on various system units in which they have patients
- Trained providers in assigning patients and reassigning and the right treatment team
- Taught providers in writing handoff report
- Trained providers in using their Admission, Discharge and Transfer navigators (ADT)
- Trained providers on the importance of med reconciliation during ADT
- Showed and described how to assign phases of care
- Supported providers in using and configuring the result review activity
- Worked physicians through with using rounding navigator effectively
- Helped with toolbar and workspace personalization
- Taught nurses’ documentation on flow sheets
- Supported provided in using Smart Phase, Smart list, Smart Link and Smart Text
- Provided support with charge capture
- Assisted with preference list and favorites
- Provided support to nurses with creating patients care plan and education
GO-LIVE CPOE/CLINDOC
HCI - DALLAS METHODIST HOSPITAL
03.2022 - 04.2022
- Provided support for CPOE/ClinDoc activation (AMB/Cadence)
- Provided support for first time providers placing orders in meds and orders
- Taught providers in updating and linking their problem list to a visit diagnosis
- Trained providers to associate their orders to their visit diagnostics
- Trained nurses in navigating through nursing visits
- Provided support to providers in configuring and inputting their level of service
- Trained providers in viewing their new results and creating a result note to the staff and patient
- Assisted the nurses with documentation and Immunization administering
- Trained providers in configuring preference list through the preference list composer
- Implemented instructional programs based on user work flows
- Respond to users’ needs and collaborate with other training staff to identify and develop technology solutions for teaching and learning
GO-LIVE EPIC INPATIENT (CPOE/CLINDOC)
ST. LUKE’S TWIN FALLS
09.2021 - 10.2021
- Assisted physicians and nurses in documentation and navigation with order entering and medication reconciliation
- Worked one on one with physicians to help create smart phrases for notes, personalize order sets and save favorites
- Helped nurses in personalizing tabs in flowsheet for their first time patient admission
- Helped in personalization of epic to aide in better understanding and time management
EPIC GO-LIVE (CLINDOC- INPATIENT)
SACRAMENTO MEDICAL CENTER
Sacramento, CA
08.2021 - 08.2021
- Provided elbow to elbow support to physicians and nursing staff
- Managed staff communications with efficient use of Epic
- Demonstrated proficient customer services to reduce end user’s anxiety due to changes in clinical workflow documentation
- Assisted the nurses the proper way of scanning in labs, breast milk, and meds
- Provided elbow-elbow support to nurses while they navigated through there flowsheets
EPIC GO-LIVE (CADENCE-AMBULATORY)
OHIO HEALTH SURGICAL SPECIALIST
Columbus, OH
06.2021 - 07.2021
- Troubleshoot computer, printer, and scanner issues
- Assisted provider on order management
- Assisted front desk in scheduling patients
- Assisted nurses with updating patient information
- Assisted front desk with registration/scheduling
- Guided the front desk specifics to closing cash drawers
- Supported staff with checking in/out patients
- Aided support with scanning of patients documents and consent forms
- Assisted physicians and nurses with tools to maintain documentation and orders
- Provided system support and worked with end-users, resolving and issues
- Assisted clinical staff with placing orders, documentation, and creating preference lists
EPIC GO-LIVE (CADENCE-AMBULATORY)
OHIO HEALTH RIVERSIDE MEDICAL CENTER/OHIO HEALTH LAB
Columbus, OH
04.2021 - 05.2021
- Elbowed to elbowed support for Nurses and Physicians in ICU
- Supported providers in placing and signing of orders
- Assisted providers in medication reconciliation during admission, discharge, and transfer
- Supported Lab techs with checking in/out patients
- Troubleshoot computer, printer, and scanner issues
- Developed strong trust-based relationships with Lab Techs and Hospital staff
EPIC GO-LIVE LIFESPAN (CPOE-AMBULATORY/INPATIENT)
RHODE ISLAND HOSPITAL
Providence, RI
02.2021 - 03.2021
- Proficient in Epic in Basket, MyChart, Orders and Note Writer
- Maintained workflow with Physicians and staffs to navigate through their assignment workflow in hyperspace
- Educated and assisted clinicians, physicians, and other medical professionals on how to best utilize a range of technical modules to fit their individual needs
- Supported Physicians in creating of Smart Tools for documentation using Smart Phrases, SmartText, and Smart links
- Assisted with Troubleshooting computer, printer, and scanner issues
EPIC GO-LIVE IMPLEMENTATION (AMBULATORY)
LEHIGH VALLEY HEALTH NET WORK
Allentown, PA
02.2021 - 03.2021
- Provided elbow to elbow support to physicians and nursing staff
- Troubleshoot computer, printer, and scanner issues
- Provided Physician and Nursing support during Go- Live during; three-clinic implementation
- Managed staff communications with efficient use of Epic
- Maintained workflow with Physicians and staffs to navigate through their assignment workflow in hyperspace
- Assisted Nurses in updating patients’ medical records
ATE SUPPORT - AMBULATORY
GEORGE WASHINGTON UNIVERSITY
Washington DC
12.2020 - 02.2021
- Provided support for Ambulatory activation (AMB/Cadence)
- Provided support for first time providers placing orders in meds and orders
- Taught providers in updating and linking their problem list to a visit diagnosis
- Trained providers to associate their orders to their visit diagnostics
- Trained nurses in navigating through nursing visits
- Provided support to providers in configuring and inputting their level of service
- Trained providers in viewing their new results and creating a result note to the staff and patient
- Assisted the nurses with documentation and Immunization administering
- Trained providers in configuring preference list through the preference list composer
- Implemented instructional programs based on user work flows
- Supported provided in using Smart Phase, Smart list, Smart Link and Smart Text
- Built macros for History of Present Illness (HPI), Review of Systems (ROS) and Physical Exam
- At-The-Elbow Go-Live Support for Cadence, ADT-Prelude, Ambulatory & Inpatient Activations
- Collaborated with Application Coordinators for system faults or user requests
ATE Support – BEACON & RADIANT
ONCORE, GO-LIVE (BEACON & RADIANT CONSULTANT) STANFORD HEALTH CARE
Palo Alto, CA
10.2020 - 11.2020
- Trained and Provided elbow support to physicians
- Trained and assisted physicians on using flowsheets
- Supported Nurses in starting and stopping infusions in MAR
- Supported physicians in placing orders through their treatment plan
- Trained nursing staff on how to release orders and labs, begin and end treatment in treatment plan
- Taught clinical staff on the workflow of blood administration
- Trained providers in differentiating the various treatment plans and knowing when they are due
- Supported Technologist on how to start and stop exams
- Taught clinical staff on how place ancillary orders
RADIANT & CUPID
NURSE CHOICE - EPIC GO-LIVE (RADIANT & CUPID) PEACE HEALTH MEDICAL CENTER
Vancouver, WA
08.2020 - 08.2020
- Supported Technologist on how to start and stop exams
- Taught clinical staff on how place ancillary orders
- Provided support in identifying how film stations are being used
- Assisted in determining how to configure a film station
- Helped with Personalization Labs, customization optimizing
- Provided elbow support to physicians
- Supported in documenting the results of imaging studies in radiant reading
- Supported clinical staff in IR documentation
- Supported clinical staff in documenting procedure logs
- Supported Cardiologist in documenting their interpretations
- Provided help to Physician on when and How to locate the bed information
- Assisted in radiant front desk, scheduling a future appointment and scheduling manually
- Provided support in identifying how film stations are being used
- Assisted in determining how to configure a film station
- Assisted Physicians in writing their progress notes using the smart tools
OPTIMA
WALKERHEALTH/ONCORE - EPIC CONSULTANT (OPTIMA), OHIO MEDICAL CENTER DOCTORS HOSPITAL
Columbus, OH
08.2019 - 09.2019
- ATE Go-Live Support for Optima
- Supported the circulatory nurse in creating and scheduling new cases
- Supported providers in going through the sequence of the pre-op navigator
- Trained physicians in placing orders in the right navigator
- Trained physicians in updating their H&P by adding an interval to their previous H&P
- Trained physicians in documenting their brief OP NOTE and OP NOTE after their procedure
- Taught the providers how to differentiate their POST-OP navigators to floor navigators for transfers and POST-OP to discharge navigators for discharge
- Assisted providers in managing, Configuring and sharing Order sets
- Assist providers with scanning using OnBase as well as Epic scanning functionality
- Respond to users’ needs and collaborate with other training staff to identify and develop technology solutions for teaching and learning
- Collaborate closely with site leads and the Command Center for system faults and/or user requests
AMBULATORY
HCTEC- EPIC CONSULTANT, BRIGHAM AND WOMEN'S HOSPITAL
Greater Boston Area
06.2019 - 06.2019
- Provided support for Ambulatory activation (AMB/Cadence)
- Provided support for first time providers placing orders in meds and orders
- Taught providers in updating and linking their problem list to a visit diagnosis
- Trained providers to associate their orders to their visit diagnostics
- Trained nurses in navigating through nursing visits
- Provided support to providers in configuring and inputting their level of service
- Trained providers in viewing their new results and creating a result note to the staff and patient
- Trained providers in configuring preference list through the preference list composer
- Implemented instructional programs based on user work flows
- Responded to users’ needs and collaborate with other training staff to identify and develop technology solutions for teaching and learning
- Collaborate closely with site leads and the Command Center for system faults and/or user requests
EPIC GO-LIVE
WALKERHEALTH/ONCORE - EPIC GO-LIVE TRAINING - OHIO HEALTH MEDICAL CENTER RIVERSIDE HOSPITAL
Columbus, OH
05.2019 - 05.2019
- Supported hospital staff as EMR software went live
- Trained Patient Account Representatives and Clinicians in Epic Cadence and Prelude functionalities in preparation for Go-live
- Gave supplemental support to newly trained Epic instructors
- Providing direct end-user support services to physicians and nurses in clinical departments to facilitate the introduction
- Acceptance and integration with effective use of EPIC computer applications
ATE SUPPORT - AMBULATORY
KFORCE - EPIC CONSULTANT (AMBULATORY AND INPATIENT CLINDOC & CPOE) SAINT FRANCIS MEDICAL CENTER
Hartford, Connecticut
03.2019 - 04.2019
- Assisted the nurses with documentation and Immunization administering
- Trained providers in configuring preference list through the preference list composer
- Implemented instructional programs based on user work flows
- Supported provided in using Smart Phase, Smart list, Smart Link and Smart Text
- Built macros for History of Present Illness (HPI), REVIEW OF SYSTEMS (ROS) and Physical Exam
- At-The-Elbow Go-Live Support for Cadence, ADT-Prelude, Ambulatory & Inpatient Activations.
- Collaborated with Application Coordinators for system faults or user requests
CLINDOC & CPOE
WALKERHEALTH/ONCORE- EPIC INPATIENT CONSULTANT (INPATIENT CLINDOC & CPOE) OHIO HEALTH MEDICAL CENTER
Columbus, OH
01.2019 - 02.2019
- Showed and described how to assign phases of care
- Supported providers in using and configuring the result review activity
- Worked physicians through with using rounding navigator effectively
- Helped with toolbar and workspace personalization.
- Taught nurses’ documentation on flow sheets
- Supported provided in using Smart Phase, Smart list, Smart Link and Smart Text
- Provided support with charge capture
- Assisted with preference list and favorites
- Provided support to nurses with creating patients care plan and education
- Provided support with placing orders for medications, labs, procedures and consultants
Education
Bachelor of Science - Nursing
Rasmussen University
Skills
- EPIC
- OPTIME ANNESTISIA
- CPOE
- CLINDOC
- AMBULATORY
- STORK
- CADENCE
- PHARMNET
- SYSTEMS MAPPING AND TECHNICAL DRESS REHEARSAL
Languages
English
Full Professional
Timeline
Epic Consultant
Orlando Health
08.2025 - 03.2026
Epic At elbow support
02.2025 - 05.2025
LA CASA FAMILY HEALTH CENTER – NEW MEXICO FLAGET MEMORIAL HOSPITAL
04.2024 - 06.2024
EPIC CONSULTANT
ADVENT – ADVENT HEALTH TAMPA
01.2024 - 03.2024
AMBULATORY ATE CONSULTANT
NUANCE - PENTUCKET HOSPITAL GROUP
09.2023 - 11.2023
NUANCE - CHRISTUS ST. VINCENT
08.2023 - 09.2023
CLINDOC
HCI - BARNES JEWISH HOSPITAL
05.2023 - 07.2023
ATE SUPPORT, CPOE
HCI - MAYO CLINIC
04.2023 - 05.2023
CLINDOC
PTP - NORTHWESTERN MEDICAL GROUP
02.2023 - 04.2023
CLINDOC
OPTIMUM - UNIVERSITY MEDICAL CENTER SOUTH NEVADA
12.2022 - 12.2022
CPOE/CLINDOC
OPTIMUM - HOUSTON METHODIST
07.2022 - 07.2022
GO-LIVE CPOE/CLINDOC
HCI - DALLAS METHODIST HOSPITAL
03.2022 - 04.2022
GO-LIVE EPIC INPATIENT (CPOE/CLINDOC)
ST. LUKE’S TWIN FALLS
09.2021 - 10.2021
EPIC GO-LIVE (CLINDOC- INPATIENT)
SACRAMENTO MEDICAL CENTER
08.2021 - 08.2021
EPIC GO-LIVE (CADENCE-AMBULATORY)
OHIO HEALTH SURGICAL SPECIALIST
06.2021 - 07.2021
EPIC GO-LIVE (CADENCE-AMBULATORY)
OHIO HEALTH RIVERSIDE MEDICAL CENTER/OHIO HEALTH LAB
04.2021 - 05.2021
EPIC GO-LIVE LIFESPAN (CPOE-AMBULATORY/INPATIENT)
RHODE ISLAND HOSPITAL
02.2021 - 03.2021
EPIC GO-LIVE IMPLEMENTATION (AMBULATORY)
LEHIGH VALLEY HEALTH NET WORK
02.2021 - 03.2021
ATE SUPPORT - AMBULATORY
GEORGE WASHINGTON UNIVERSITY
12.2020 - 02.2021
ATE Support – BEACON & RADIANT
ONCORE, GO-LIVE (BEACON & RADIANT CONSULTANT) STANFORD HEALTH CARE
10.2020 - 11.2020
RADIANT & CUPID
NURSE CHOICE - EPIC GO-LIVE (RADIANT & CUPID) PEACE HEALTH MEDICAL CENTER
08.2020 - 08.2020
OPTIMA
WALKERHEALTH/ONCORE - EPIC CONSULTANT (OPTIMA), OHIO MEDICAL CENTER DOCTORS HOSPITAL
08.2019 - 09.2019
AMBULATORY
HCTEC- EPIC CONSULTANT, BRIGHAM AND WOMEN'S HOSPITAL
06.2019 - 06.2019
EPIC GO-LIVE
WALKERHEALTH/ONCORE - EPIC GO-LIVE TRAINING - OHIO HEALTH MEDICAL CENTER RIVERSIDE HOSPITAL
05.2019 - 05.2019
ATE SUPPORT - AMBULATORY
KFORCE - EPIC CONSULTANT (AMBULATORY AND INPATIENT CLINDOC & CPOE) SAINT FRANCIS MEDICAL CENTER
03.2019 - 04.2019
CLINDOC & CPOE
WALKERHEALTH/ONCORE- EPIC INPATIENT CONSULTANT (INPATIENT CLINDOC & CPOE) OHIO HEALTH MEDICAL CENTER
01.2019 - 02.2019
Bachelor of Science - Nursing
Rasmussen University