TEMETRIES ELION ROBERTSON
Chicago
Summary
Dynamic customer service professional with a proven track record at Target, excelling in problem-solving and communication. Adept at fostering positive relationships and enhancing customer satisfaction through effective feedback management. Skilled in conflict resolution and inventory management, ensuring operational efficiency and a seamless customer experience.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Target
Chicago
2023.01 - 2025.04
- Developed positive relationships with customers through friendly interactions.
- Monitored customer satisfaction levels through surveys and feedback forms.
Teacher's Assistant
CPS
Chicago
2021.09 - 2025.04
- Supported classroom teacher in managing a diverse classroom of students.
- Monitored student progress and provided feedback to both students and teachers.
FORKLIFT OPERATOR & MACHINE OPERATOR
SHERWIN WILLIAMS
2022.06 - 2023.10
- Responsible for loading of products to truck as well as maintaining inventory. As an operator maintaining stock and mixing paint to customers specifications.
FORKLIFT OPERATOR
POWER STOP
2021.01 - 2021.06
- Responsible for operating and managing industrial trucks to load and unload materials and deliveries and move them to and from storage areas, machines and loading docks, into railroad cars or trucks or storage facilities.
JANITOR
ABM INDUSTRIES
2015.01 - 2021.01
- General cleaning of the building and keeping it maintained and in good condition. Vacuum, sweep, and mop floors. Cleaning and stock restrooms.
SALES ASSOCIATE
GAP
2013.01 - 2015.01
- Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, helping, suggesting items, lending opinions and providing product information.
Education
HS DIPLOMA -
HARPER HIGH SCHOOL
06.1993
Skills
- Business development
- Customer service
- Problem solving
- Communication
- Organizational
- Listening
- Conflict resolution
- De-escalation techniques
Timeline
Customer Service Representative
Target
2023.01 - 2025.04
FORKLIFT OPERATOR & MACHINE OPERATOR
SHERWIN WILLIAMS
2022.06 - 2023.10
Teacher's Assistant
CPS
2021.09 - 2025.04
FORKLIFT OPERATOR
POWER STOP
2021.01 - 2021.06
JANITOR
ABM INDUSTRIES
2015.01 - 2021.01
SALES ASSOCIATE
GAP
2013.01 - 2015.01
HS DIPLOMA -
HARPER HIGH SCHOOL