Tejash Patel
Streamwood
Summary
Dynamic Pharmacy Technician with a proven track record at Care Mark, excelling in prescription filling and insurance billing. Expertise in problem-solving and maintaining patient confidentiality under HIPAA regulations, ensuring compliance and trust. Recognized for efficiently resolving customer inquiries, enhancing patient satisfaction and streamlining pharmacy operations. Committed to delivering exceptional service in fast-paced environments while fostering positive relationships with patients and healthcare professionals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Care Mark
Mount Prospect, IL
10.2021 - 02.2026
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
- Maintained patient confidentiality when handling records and sensitive data.
- Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.
- Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers.
QA Automation Engineer
Auto Zone Distribution
Schaumburg, IL
05.2011 - 09.2014
- Developed automated test scripts using Selenium to enhance testing efficiency.
- Collaborated with cross-functional teams to identify and resolve software defects.
- Executed regression tests to ensure system stability after updates.
- Mentored junior team members on best practices in QA automation.
- Designed test plans and cases based on user stories and requirements documentation.
- Implemented continuous integration processes utilizing Jenkins for streamlined deployment.
Education
No Degree - Information Technology
Harper College
Palatine, IL05-2009
QA Automation - undefined
IT Expert System
Skills
- Analytical problem-solving
- Pharmacy order fulfillment
- Ensuring confidentiality in patient care
- Medical billing expertise
- HIPAA regulations adherence
- HIPAA privacy expertise
- Team collaboration
- Workflow optimization
Certification
- ExCPT
- Certified Pharmacy Technician
LANGUAGES
English, Hindi, Gujarati
Advanced
Timeline
Pharmacy Technician
Care Mark
10.2021 - 02.2026
QA Automation Engineer
Auto Zone Distribution
05.2011 - 09.2014
QA Automation - undefined
IT Expert System
No Degree - Information Technology
Harper College