Teah Flynn
Belleville
Summary
Results-oriented Operations and Supply Chain professional with 6+ years managing 3PL distribution and logistics. Achieved over 95% service levels through data-driven decisions and process improvements. Expertise in KPI optimization, SOP development, and collaboration with Finance and Analytics teams to reduce costs and enhance service performance.
Overview
6
6
years of professional experience
Work History
Operations Manager
Hogan Transports
St. Louis
10.2023 - Current
- Manage 3PL logistics operations supporting retail fulfillment, including direct partnership with Dollar General as a key account.
- Achieved 95%+ service level through proactive performance monitoring, root cause analysis, and continuous improvement initiatives.
- Analyzed order, transportation, and service data to pinpoint inefficiencies and implement corrective actions for on-time, in-full delivery.
- Partner with Finance and analytics teams to track KPIs, control costs, and ensure compliance across inventory and fulfillment operations.
- Developed and maintained SOPs, process documentation, and training materials to standardize operations and support scaling.
- Lead cross-functional initiatives to improve warehouse and transportation workflows using Power BI and SAP insights.
Fleet Manager
Hogan Transports
St. Louis
11.2020 - 10.2023
- Directed driver teams to streamline operations and enhance efficiency.
- Led process improvements that reduced costs and improved service performance through data analysis and operational optimization.
- Facilitated high-volume logistics and fulfillment operations across supply chain networks for retail and food industry customers.
- Partnered with customers and internal teams to ensure accurate, timely order execution and resolve service issues.
- Investigated discrepancies, implemented corrective actions to enhance compliance, and prevent recurring issues.
- Maintained a record of zero DOT and OSHA incidents in 2023 by implementing safety protocols.
Logistics Manager
CH Robinson
St. Louis
01.2020 - 05.2020
- Coordinated shipping, order processing, and invoicing to ensure timely fulfillment in a fast-paced 3PL environment.
- Resolved operational and billing issues through data analysis and collaboration across departments, enhancing overall service quality.
- Streamlined processes to minimize errors and improve service delivery, contributing to customer satisfaction.
Education
MBA - Business Administration
Lindenwood University
Saint Charles, MO03-2020
Bachelor of Arts - Business Administration, Operations Management, Business Analytics
Lindenwood University
Belleville, IL12-2018
Skills
- 3PL & Distribution Center Operations
- Retail Fulfillment
- Logistics Management
- KPI Management
- SOP Development
- Inventory & Cost Control
- Data Analysis (Power BI, SAP, AS400,Excel)
Accomplishments
- ASCM Supply Chain Challenge
- NCSA Lifetime Leadership Award
- 2023 Zero DOT & OSHA Recordable
Timeline
Operations Manager
Hogan Transports
10.2023 - Current
Fleet Manager
Hogan Transports
11.2020 - 10.2023
Logistics Manager
CH Robinson
01.2020 - 05.2020
MBA - Business Administration
Lindenwood University
Bachelor of Arts - Business Administration, Operations Management, Business Analytics
Lindenwood University