Teagan Russell
Normal
Summary
Highly-motivated with desire to take on new challenges and succeed. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
2027
2027
years of post-secondary education
Work History
Service Champion
Taco Bell
Normal
11.2024 - Current
- Provided exceptional customer service during busy meal periods.
- Maintained cleanliness and organization of dining and service areas.
- Prepared food items according to Taco Bell standards and guidelines.
- Handled cash register transactions accurately and efficiently while following cash handling procedures correctly.
- Assisted with training new employees on operational processes and customer service standards.
- Assisted customers in locating desired items, providing product information, and helping them make selections.
- Performed daily opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer at end of shift.
- Provided every customer with friendly service, answered menu questions and submitted orders.
- Adhered to all company policies related to security, loss prevention, attendance.
Host
Cracker Barrel
Normal
05.2024 - 12.2024
- Greeted and seated guests in a friendly and efficient manner.
- Managed reservation systems to optimize seating arrangements.
- Assisted servers by communicating guest needs and preferences.
- Provided menus and informed guests about daily specials.
- Maintained cleanliness and organization of the host station and, maintained cleanliness of lobby area, including wiping down tables and chairs.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Education
Normal Community West High School
Normal, ILSkills
- Time management
- Attention to detail
- Organizational skills
- Problem solving
- Strong work ethic
- Cleaning and sanitizing
- Exceptional communication
- Professionalism
- Adaptability and flexibility
Affiliations
- JV Soccer Captain
- Normal Marching Band Flute Section Leader
- Flute in Normal West Wind Ensemble
- Flute in the Normal Band's London Wind Ensemble
- Participant in the 2024-25 London New Years Day Parade
- Trainer of Service Champions at Taco Bell
- Volunteer for the Normal West Bands
Languages
Spanish
Limited
Accomplishments
- Most-Improved Player in Normal West Bands
- Most-Outstanding Musician in Normal West Bands
- Honor Roll
- Most Improved Marcher in Normal Marching Band
- Most Improved Musician in Normal Marching Band
- Illinois Music Education Association, District Three, 4th Chair Placement on Flute
- Illinois Solo and Ensemble Division One Rating
Timeline
Service Champion
Taco Bell
11.2024 - Current
Host
Cracker Barrel
05.2024 - 12.2024
Normal Community West High School