Taylor Washington
Homewood
Summary
Self-determined professional with grit, and highly adaptive skills to any environment. Operations-focused administrative professional with experience in government operations, healthcare administration, and financial services. Strong skills in documentation, compliance, scheduling, and stakeholder communication.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
St. James Manor and Villas
Crete
08.2025 - Current
- Managed front desk operations and ensured smooth guest check-in and check-out procedures.
- Answered phone calls and directed inquiries to appropriate departments promptly.
Operations Analyst
Florida Department of Environmental Protection
Tallahassee
12.2024 - 07.2025
- I create, organize, and maintain files.
- Perform quality assurance and quality reviews to make sure everything is accurate.
- I assist staff and the public in the retrieving and researching of files.
Mobile expert
T-Mobile
Tinley Park
12.2023 - 08.2024
- We focus on providing customers exceptional service and technical expertise to enhance their retail experience.
- As a mobile expert we were trained heavily to be able to understand the wide range of products T-Mobile has to offer.
- In my position I was able to really push my self out of my comfort zone when it came to grabbing customers attention in order to complete a sale.
Bank Teller
Marquette Bank
Orland Park
05.2022 - 06.2024
- Handle checks, make money orders, and cashier checks.
- Greet the customers and help the customers if needed.
- We ensure accuracy in handling cash, promote bank products, and provide courteous service, while also maintaining security.
Retail Sales Associate
DTLR, Inc
Homewood
05.2022 - 08.2022
- We were to assist the customers in any way they needed help.
- Greet the customers and make them feel like they are in a comfortable atmosphere.
Certified Trainer
Raising Cane's
Oak Lawn
08.2021 - 03.2022
- To clean and maintain your station as you go.
- To do your best and create the perfect box for costumers.
- To always move with a sense of urgency and deliver respectful and fun service to the costumers.
Racial healer
T.R.H.T youth group
Chicago
07.2020 - 08.2020
- Had ethical debates about what was going on dealing with racial controversy.
- We made ourselves deep and well aware of the different points of views.
Computer analyzer
Knock at midnight
Chicago
06.2018 - 08.2018
- I was the number one person in my group who was able to understand the computer language.
- I was the number one person able to create the apps or app directions given to us.
Education
High school diploma -
Homewood-Flossmoor High School
Flossmoor, IL05.2021
Skills
- Reception operations
- Data accuracy
- Microsoft Office
- Time management
- Problem solving
- Team collaboration
- Conflict resolution
- Attention to detail
- Office administration
- Scheduling
- Guest services
- Administrative support
- Initiative-taking
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk Receptionist
St. James Manor and Villas
08.2025 - Current
Operations Analyst
Florida Department of Environmental Protection
12.2024 - 07.2025
Mobile expert
T-Mobile
12.2023 - 08.2024
Bank Teller
Marquette Bank
05.2022 - 06.2024
Retail Sales Associate
DTLR, Inc
05.2022 - 08.2022
Certified Trainer
Raising Cane's
08.2021 - 03.2022
Racial healer
T.R.H.T youth group
07.2020 - 08.2020
Computer analyzer
Knock at midnight
06.2018 - 08.2018
High school diploma -
Homewood-Flossmoor High School