TAYLOR SMITH
Chicago
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
11
11
years of professional experience
Work History
Owner
Virtue Insurance Agency
08.2025 - Current
- Developed and implemented insurance policies tailored to client needs.
- Managed operations, ensuring compliance with regulatory standards and industry best practices.
- Cultivated relationships with clients, enhancing customer satisfaction and retention rates.
- Analyzed market trends to adjust product offerings and maintain competitive edge.
- Oversaw financial management, including budgeting and forecasting for agency growth.
- Managed day-to-day business operations.
- Established referral networks to expand client base and increase revenue streams.
Sales / Guest Relations
EWC
10.2024 - Current
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Increased regional sales by developing and implementing strategic sales plans.
- Increased reservation sales revenue by developing and implementing effective sales strategies.
- Executed sales strategies resulting in an average of $30,000 in monthly revenue, exceeding objectives by 225%.
Executive Assistant
Goosehead Insurance Agency
01.2020 - 05.2023
- Works directly with agent to support all aspects of their daily work routine.
- Maintains the calendar, including scheduling meetings, appointments, speaking engagements, and travel arrangements.
- Provides coordination, monitoring, and communication of projects.
- Tackles and addresses high-priority issues with professional administrative discretion.
Server/Hostess
Untitled Supper Club
12.2017 - 10.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exemplary service by tending to customer needs, serving meals, and making suggestions.
- Managed seating and occupancy by working in tandem with “upserve”.
- Handled guest relations and hosted with a cheerful disposition.
Sales Associate/Stylist
Akira
04.2019 - 08.2019
- Boosted sales by educating clients on merchandise and by delivering quality customer service.
- Consistently met and exceeded monthly sales goals.
- Maintained proper product presentation, located items for customers and replenished/tracked store inventories.
- Greeted customers with a friendly and positive attitude.
- Handled inbound calls and assisted team members as necessary.
Sales Associate
New Balance
02.2017 - 12.2018
- Educated customers about medical concerns that impacted their recommended choices.
- Assisted in the process of choosing products that tackled challenges regarding a lack of comfort, fit and style.
- Kept track of current promotions and company policies.
- Maintained a positive reputation regarding relations with both the customers and staff at other stores.
Sales Associate/Marketing and Social Media Manager
United Auto Exchange
01.2015 - 02.2017
- Generated sales though hands on service and built rapport with customers.
- Followed up with email and telephone inquiries and transmuted them into sales.
- Educated walk-in prospects about inventory and answered any additional questions.
- Managed the company's social media pages and website and Implemented new ideas.
- Built and nurtured relationships with customers.
Education
Associate of Arts - Marketing And Communications
Harold Washington
Chicago, IL05.2015
Skills
- Customer Service
- Marketing/Social Media Management
- Inventory Tracking
- Social Media Management
- Sales Techniques and Closing
- Hospitality Industry Experience
- Administrative Support
- Written and Verbal Communication
- Conflict Resolution
- Relationship building
- Client service
Timeline
Owner
Virtue Insurance Agency
08.2025 - Current
Sales / Guest Relations
EWC
10.2024 - Current
Executive Assistant
Goosehead Insurance Agency
01.2020 - 05.2023
Sales Associate/Stylist
Akira
04.2019 - 08.2019
Server/Hostess
Untitled Supper Club
12.2017 - 10.2021
Sales Associate
New Balance
02.2017 - 12.2018
Sales Associate/Marketing and Social Media Manager
United Auto Exchange
01.2015 - 02.2017
Associate of Arts - Marketing And Communications
Harold Washington