Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
SOFT SKILLS
Certification
Timeline
Generic

Taylor Monroe

Wood River

Summary

Dynamic logistics professional with over 14 years of experience, including more than a decade in office and warehouse environments. Proven expertise in inventory security operations, complemented by 12 years of dedicated customer service that ensures client satisfaction and operational efficiency. Exceptional interpersonal skills, along with strong team-building, communication, and organizational abilities, drive success in meeting deadlines and achieving goals. OSHA 30-hour certified, demonstrating a commitment to safety and compliance in all aspects of work.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Environmental Health and Safety / Asset Protection

Sam's Club Distribution Center
Edwardsville, IL
12.2023 - Current
  • Assisted in identifying and correcting errors in spelling, punctuation, and formatting. Supported teams in reviewing complex technical documents for clarity and accuracy.
  • Analyzed personnel records for accuracy, addressing any discrepancies or omissions to uphold legal requirements.
  • Executed thorough review and digitization of over 400 personnel files to ensure accuracy and consistency.
  • Achieved compliance with state and OSHA regulations through consistent weekly inspections and audits, reinforcing adherence to company policies.
  • With 9+ years of dedicated experience in customer service, I have developed a strong understanding of communication and ability to de-escalate high tension situations.
  • Cultivated a proactive approach to tasks, ensuring reliability and commitment to objectives.
  • Worked effectively in fast-paced environments.

Asset Protection Officer

Walgreens Co.
Edwardsville, IL
04.2020 - 09.2023
  • Assisted in drafting reports for internal investigations. Supported teams in conducting thorough internal inquiries. Collaborated with colleagues to compile findings and recommendations.
  • Utilized conflict resolution techniques to manage and deescalate high-stress interactions.
  • Facilitated onboarding for new hires, emphasizing daily operations and strategies for handling urgent challenges.
  • Ability to make decisions under emerging conditions and tight deadlines.
  • Demonstrated strong analytical skills by collecting, organizing, analyzing, and disseminating substantial data sets with precision and accuracy.
  • Applied comprehensive knowledge of documentation security principles to safeguard sensitive information.
  • Assisted in training 80+ new team members on processes and procedures. Supported colleagues in skill development through mentoring sessions. Facilitated knowledge sharing to enhance team performance.

Warehouse Inventory Control

Walgreens Co.
Edwardsville, IL
06.2015 - 04.2020
  • Streamlined inventory management for improved cost control and waste reduction.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Conducted inventory cycle counts on over 60 items a day and managed rotations using FIFO methodology. Support inventory accuracy through regular audits and adjustments. Assist in maintaining optimal stock levels to meet operational needs.
  • Customer Service/ Vendor / Dispatch correspondence.
  • Material Handling experience from Receiving dock to Shipping.
  • Executed meticulous recordkeeping practices to ensure data accuracy and compliance.
  • Facilitated hazardous material training sessions to ensure compliance with safety regulations.
  • Facilitated safe and efficient forklift operation program to enhance warehouse productivity and ensure compliance with safety standards.
  • Proficient E-mail correspondence, faxing, scanning, and call transfer.

Education

GED -

Alton High
Alton, IL

No Degree - Communications

Lewis And Clark Community College
Godfrey, IL

No Degree - General Industry

University of South Florida
Tampa, FL

Skills

  • Data Analysis
  • Document Management
  • Communication
  • Data Entry
  • Technical Documents
  • Information Gathering
  • Problem solving / De-escalation
  • Administrative
  • Customer service
  • Reliability and punctuality
  • Cleanliness and hygiene

Websites

Accomplishments

  • Champion of Champions
    Walgreens Co.
    02/2021 - 06/2023
    - Nominations made by Team Members and Senior Leadership
  • Associate of the Month
    Wal-mart / Sam's Club
    10/2024 - 11/2024
    - In recognition for dedication and commitment to shared values, culture, and servicing the Members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets and user friendly associate rotation and collateral rotations.
  • Successfully onboarded two different forklift monitoring safety programs for ease of worker safety compliance.

SOFT SKILLS

  • Teamwork
  • Critical Thinking
  • Time management
  • Motivating others
  • Building relationships
  • Active listening
  • Self-awareness
  • Organization
  • Adaptability

Certification

  • CPR AED Certified (2017-02 - 2026-07)
  • OSHA 30 General Industries (2023-06 - Present)

Timeline

Environmental Health and Safety / Asset Protection

Sam's Club Distribution Center
12.2023 - Current

Asset Protection Officer

Walgreens Co.
04.2020 - 09.2023

Warehouse Inventory Control

Walgreens Co.
06.2015 - 04.2020

GED -

Alton High

No Degree - Communications

Lewis And Clark Community College

No Degree - General Industry

University of South Florida
Taylor Monroe