Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Taylor Hughes

Orland Park

Summary

Positive and compassionate, with solid foundation in social work principles and practices. Possesses in-depth understanding of case management and client advocacy, along with strong organizational and communication skills. Dedicated to making meaningful impact by supporting individuals and communities.

Personable and empathetic, with passion for advocating for those in need. Committed to making meaningful difference in lives of individuals and families. Diligent Social Work student with a comprehensive background in emergency medical care and hands-on patient support. Effectively managed fast-paced environments and contributed to timely and accurate delivery of critical services. Demonstrated strong skills in patient assessment and emergency procedures, enhancing team efficiency and patient outcomes. Participating in several critical and supportive committees to help improve patient outcomes, as well as staff wellbeing and support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Emergency Room Technician

Northwestern Palos Hospital
09.2023 - Current
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Quickly responded to codes and cardiac monitor alarms.
  • Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
  • Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Maintained clean and sanitary environment in emergency department to meet hygiene measures.
  • Streamlined emergency department processes by working closely with other ER technicians, nurses, physicians, and ancillary staff members to coordinate seamless patient care transitions within the hospital setting.
  • Liaised between nurses, physicians, patients and visitors.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Ensured compliance with infection control protocols through rigorous adherence to proper hand hygiene practices and sanitization of equipment after each use.
  • Contributed to the overall success of the emergency department by actively participating in team meetings, sharing insights, and suggesting improvements for optimal patient care outcomes.
  • Assisted in preparation and maintenance of patient charts, documenting all care given.
  • Performed quality assurance checks on medical equipment, promptly identifying and reporting any malfunctions or maintenance needs.
  • Assisted in managing patient flow by coordinating timely bed assignments and transfers to other departments.
  • Contributed to reduction in cross-contamination by diligently sterilizing equipment and patient areas.
  • Enhanced overall efficiency of ER department, identifying and implementing process improvements.
  • Facilitated quick response to cardiac emergencies by proficiently operating EKG machines and monitoring results.
  • Assisted in life-saving procedures, supporting medical teams during critical emergencies.
  • Alleviated patient anxiety, providing clear explanations of procedures and answering questions.
  • Enhanced patient comfort, adjusting beds and helping with mobility as needed.
  • Boosted patient satisfaction by attentively listening to concerns and ensuring they felt heard and cared for.
  • Played key role in emergency response teams, participating in drills and actual events to enhance preparedness.
  • Improved patient outcomes with timely and compassionate emergency care.
  • Boosted team morale and maintained positive work environment, even under stressful conditions.
  • Improved patient flow through ER by efficiently preparing rooms and organizing medical supplies.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Assisted patients with therapy exercises as specified by care team.
  • Supported office operations by expertly handling administrative needs.

Emergency Room Technician

Advocate Christ Medical Center
04.2018 - 09.2023
  • Supported successful code responses by quickly delivering necessary medications and supplies as needed during critical situations.
  • Assisted physicians with patient assessments, contributing to accurate diagnoses and appropriate treatment plans.
  • Inserted peripheral IVs and administered non-medication IV fluids.
  • Ensured rapid patient assessment by accurately taking vital signs and gathering medical history.
  • Ensured adequate supply levels, ordering and restocking medical supplies to maintain readiness for emergencies.
  • Enhanced patient safety with strict adherence to sanitation protocols and infection control measures.
  • Streamlined patient intake process to reduce wait times and optimize ER operations.
  • Facilitated seamless collaboration among medical staff by acting as liaison between doctors, nurses, and specialists.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Disinfected tools, equipment and surfaces between patients.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.
  • Cleaned and set up rooms in preparation for patient appointments.
  • Answered patient inquiries and provided information about healthcare services.
  • Completed necessary reports and documentation on time and to specifications.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Quickly responded to codes and cardiac monitor alarms.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
  • Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Maintained clean and sanitary environment in emergency department to meet hygiene measures.
  • Streamlined emergency department processes by working closely with other ER technicians, nurses, physicians, and ancillary staff members to coordinate seamless patient care transitions within the hospital setting.
  • Liaised between nurses, physicians, patients and visitors.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Ensured compliance with infection control protocols through rigorous adherence to proper hand hygiene practices and sanitization of equipment after each use.
  • Contributed to the overall success of the emergency department by actively participating in team meetings, sharing insights, and suggesting improvements for optimal patient care outcomes.
  • Assisted in preparation and maintenance of patient charts, documenting all care given.
  • Assisted in managing patient flow by coordinating timely bed assignments and transfers to other departments.

Education

Bachelors in Social Work - Social Work

Walden University
Minneapolis, MN
05-2026

Skills

  • Behavioral health care
  • Pediatric care
  • Geriatric care
  • Educating patients
  • Substance abuse care
  • Treatment plan implementation
  • Support services
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Problem-solving
  • Reliability
  • Excellent communication
  • Emergency medical procedures

Accomplishments

  • Nominated for a Partners in Care Award- 2025
  • Instrumental in leading and participating in 5 unit-based committees to improve patient and staff well-being, Patient Centeredness, Education, ED Empowerment, Nursing Wellbeing, and EMS Outreach.
  • Resolved staff education gap during training and orientation by starting a "Warm Welcome" class to help new employees get familiar with the unit and our policies.
  • Participated in community outreach events like Evergreen Park Children's Fair, Evergreen Park Geriatric Fair, and Stop the Bleed.
  • Achieved improvement in likelihood to recommend scores through effectively helping with educating staff on verbiage and perception as a patient, as well as providing more streamlined options for how to respond to certain volatile situations in the unit.

Certification

  • CNA - Certified Nursing Assistant- June 2016
  • Deescalation Training - June 2024
  • Decontamination Training- August 2024


Timeline

Emergency Room Technician

Northwestern Palos Hospital
09.2023 - Current

Emergency Room Technician

Advocate Christ Medical Center
04.2018 - 09.2023

Bachelors in Social Work - Social Work

Walden University

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Taylor Hughes