Taylor Geeter gonzales
Wadsworth,IL
Summary
Experience in over 10 years of leading and training multiple teams of 10-100 people. Exceptional at planning,coordinating, and delegating any task at hand. Continuously staying up to date on laws and regulations that pertain to maintaining the safety and well-being of the job and employees. Excels in communication skills, microsoft office, and multitasking.
Overview
9
9
years of professional experience
Work History
Veteran Service Representative
Department of Veterans Affairs
05.2024 - Current
- Processed and reviewed thousands of claims for veterans, ensuring timely and accurate submission of benefits.
- Trained and 10 mentored team members on relevant laws, regulations, and best practices in claims management.
- Coordinated with vendors to order necessary exams and evaluations, streamlining the claims process
- Learned and applied relevant laws and regulations to ensure compliance and effective claims management
- Communicated with veterans and their families to gather required documentation and resolve issues.
Field Artillery
US Army
12.2015 - 05.2024
- Conduct equipment inventories, ensuring accurate documentation and maintenance of inventory records.
- Adapt quickly to new procedures in a fast-paced environment, ensuring reliability and effectiveness in stressful circumstances.
- Request relevant information from clients to facilitate data input.
- Deliver daily advice, mentorship, and training to a team of nine individuals, fostering their professional development and providing ongoing guidance and support.
- Effectively communicate and delegate tasks to subordinates through clear verbal instructions, providing comprehensive explanations to ensure understanding and successful execution
- Leverage software applications to generate comprehensive data spreadsheets for meetings, ensuring the preparation of daily, weekly, and monthly reports with accuracy and efficiency.
- Regularly inform and brief leaders on tasks and situations providing concise and comprehensive overviews for effective decision-making and strategic planning.
- Thoroughly reviewing hard copies of paperwork for errors, implementing necessary corrections, and subsequently uploading accurate data into a military database
Education
Bachelor's of Business Administration - Business Administration
Liberty University
Lynchburg, VA05-2027
Associates of Business Management - Business
Central Texas College
Killeen, TX05-2021
Skills
- Multitasking
- Organizational skills
- Excellent communication
- Decision-making
- Task prioritization
- Staff education and training
- Microsoft Office Programs
- Strategic planning
- Client Relationship Management
Accomplishments
•Individually chosen to lead coworkers independently, ensuring accountability for personnel and guaranteeing the successful completion of daily tasks.
•Designed and implemented a comprehensive program for the division, incorporating an inclusive program for pregnancy and postpartum mothers for physical activity.
•Maintained accountability for a composition program entrusted to me, concurrently establishing new protocols to enhance the efficiency and effectiveness of the program.
•Designated and implemented a streamlined system for the armory resulting in significant enhancements to the efficiency and effectiveness of processing and storage operations, thereby optimizing overall organizational
functionality.
•Lead comprehensive training sessions for colleagues, imparting the essential skills and knowledge necessary for my role, facilitating their progression to the next level.
Timeline
Veteran Service Representative
Department of Veterans Affairs
05.2024 - Current
Field Artillery
US Army
12.2015 - 05.2024
Bachelor's of Business Administration - Business Administration
Liberty University
Associates of Business Management - Business
Central Texas College
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