Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Antoine

Roxana

Summary

Experienced with coordinating complex scheduling tasks and managing patient appointments. Utilizes effective communication and organizational skills to ensure smooth clinic operations. Track record of improving scheduling efficiency and patient satisfaction through meticulous attention to detail and proactive problem-solving.

Overview

11
11
years of professional experience

Work History

Sale Manager

Munie Leisure Center
03.2021 - Current
  • Developed and executed sales strategies to enhance market penetration and drive revenue growth.
  • Led a team of sales representatives, providing mentorship and fostering a high-performance culture.
  • Analyzed market trends and competitor activities to inform strategic decision-making and product positioning.
  • Implemented customer relationship management (CRM) systems to optimize client interactions and improve service delivery.

Surgery Scheduler

Landmark Surgery Center
08.2019 - 03.2021
  • Scheduled surgical appointments, ensuring optimal use of operating room resources.
  • Coordinated patient communications to confirm procedures and provide necessary pre-operative instructions.
  • Maintained accurate records of patient information and appointment schedules using electronic health record systems.
  • Collaborated with surgical teams to facilitate efficient workflow and minimize delays in patient care.
  • Verified insurance coverage and obtained pre-authorizations.
  • Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.

Assistant Manager

Sonic
05.2017 - 08.2019
  • Assisted in developing and implementing operational strategies to enhance team performance and efficiency.
  • Coordinated daily activities, ensuring alignment with organizational goals and adherence to company policies.
  • Trained new staff on procedures, fostering a collaborative work environment and promoting best practices.
  • Monitored inventory levels, facilitating timely replenishment and minimizing disruptions in service delivery.
  • Supported budget management by tracking expenses and identifying cost-saving opportunities within the department.
  • Maintained accurate records of employee performance, aiding in performance reviews and developmental plans.

Car Hop

Sonic
09.2014 - 05.2017
  • Delivered high-quality customer service while taking and delivering food orders efficiently.
  • Maintained cleanliness and organization of work area to ensure a safe environment for customers and staff.
  • Learned menu items and prepared beverages to provide accurate information to customers.
  • Assisted with cash handling, accurately processing customer transactions using point-of-sale systems.
  • Collaborated with team members to ensure timely order delivery during peak hours.
  • Adapted quickly to changing priorities in a fast-paced dining environment, enhancing overall service efficiency.

Education

High School Diploma -

Roxana High School
Roxana, IL
05-2017

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Computer skills
  • Attention to detail
  • Data entry
  • Customer service
  • Effective multitasking
  • Schedule coordination
  • Telephone etiquette
  • Medical terminology

Timeline

Sale Manager

Munie Leisure Center
03.2021 - Current

Surgery Scheduler

Landmark Surgery Center
08.2019 - 03.2021

Assistant Manager

Sonic
05.2017 - 08.2019

Car Hop

Sonic
09.2014 - 05.2017

High School Diploma -

Roxana High School

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Taylor Antoine