TAYLER BLOSSER
Rockford,IL
Summary
Solid operations management professional with record of accomplishment as Lead Supervisor in fast paced environments. Flexible approach for changing production loads and equipped with sound understanding of effective safety policies. Always ready to pitch in and help employees complete daily workloads.
Overview
8
8
years of professional experience
Work History
Lead Supervisor
MembersAlliance Credit
06.2021 - 09.2023
- Maintaining strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks
- Assisting customers with setting up or closing accounts, completing loan applications and signing up for new services
- Reviewing operational and security reports to identify possible hazards or security breaches
- Evaluating customer lifestyle to counsel customers on best products and services
- Counts and verifies vault balance while placing, receiving and fulfills orders from the federal reserve bank and internal units to maintain required levels of cash
- Validating existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions
- Expanding cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Resolving staff member conflicts, actively listening to concerns and finding appropriate solutions
- Balancing general ledgers and completing end of month reports/inventory
- Leading a group of staff by organizing workflow and ensuring that employees understand their duties or delegated tasks.
Universal Banker
Byron Bank
05.2020 - 06.2021
- Provided Account services to customers by opening and closing accounts, CDS and IRAS while advising and reaching out to clients and being responsible for building long term relationships to better address the specific financial needs of each individual account
- Multitasking on the teller line for backup including making deposits, withdrawals, as well as acting as Vault clerk, and balancing numbers at the end of each night
- Maintains customer confidence and protects bank operations by keeping information confidential
- Expanding cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Strengthened customer relationships with proactive communication and timely resolution of queries or concerns.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Managed risk effectively by monitoring teller activities, ensuring compliance with banking regulations and policies.
Teller
Chase Bank
07.2019 - 05.2020
- Served customers by completing account transactions for customers by receiving deposits and loan payments, cashing checks, providing cashier checks, money orders, recording night and mail deposits
- Answers questions in person or on the phone and refers customers to other bank services as necessary
Line operator
Chrysler assembly plant
05.2017 - 05.2019
- Following production guidelines, ensuring that final products meet high quality standards
- Assembled: seatbelts, headliners, brakes, windshields, and connected wires
- Following safety procedures and operate equipment safety
- Maintaining a clean, safe and organized work environment
Shift supervisor
Panera bread Machesney
04.2015 - 05.2017
- Assist customers and complaints, organize produce, runs shifts, prep and make food and handle money
- Organizing workflow and ensuring that employees understand their duties or delegated tasks
- Monitoring employee productivity and providing constructive feedback and coaching
- Ensure employees comply with health and safety regulations.
Supervisor
UPS
10.2016 - 04.2017
- Maintaining payroll and personal records, while also Preparing and submitting work performance reports
- Organizing workflow and ensuring that employees understand their duties or delegated tasks
- Monitoring employee productivity and providing constructive feedback and coaching.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Education
Bachelor of General Studies - Business Administration
Northern Illinois University
Dekalb, IL05.2026
Associate of Arts - Business Administration
Rock Valley College
Rockford, IL12.2023
High School Diploma -
Thomas Jefferson High School
Rockford, IL05.2015
Skills
- Management
- Delegation
- Critical thinking
- Trouble shooting
- Conflict resolution
- Managing multiple projects and priorities
- Technical: Microsoft office, Excel VLOOKUP
- Negotiation and Conflict Resolution
- Quality Education
- Directing Team Members
- Financial Advisement
- Bank Secrecy Act
- Branch Operations
- Professional Telephone Etiquette
Additional Information
- Volunteer work: Paws Humane society Dec. 2018 to Apr. 2019
Timeline
Lead Supervisor
MembersAlliance Credit
06.2021 - 09.2023
Universal Banker
Byron Bank
05.2020 - 06.2021
Teller
Chase Bank
07.2019 - 05.2020
Line operator
Chrysler assembly plant
05.2017 - 05.2019
Supervisor
UPS
10.2016 - 04.2017
Shift supervisor
Panera bread Machesney
04.2015 - 05.2017
Bachelor of General Studies - Business Administration
Northern Illinois University
Associate of Arts - Business Administration
Rock Valley College
High School Diploma -
Thomas Jefferson High School
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