Summary
Overview
Work History
Education
Skills
Timeline
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Taylen Norris

Lake Villa

Summary

Detail-oriented professional with a strong background in client service, education, and healthcare support. Proven ability to engage with diverse populations, support team objectives, and deliver high-quality results in dynamic environments. Committed to fostering positive relationships and maintaining operational excellence.

Overview

7
7
years of professional experience

Work History

Bartender

Fellas Sports Lounge
04.2023 - 07.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Early Childhood Educator Assistant

Kenora District Services Board
03.2021 - 07.2023
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Conducted weekly review sessions to help students prepare for exams.
  • Engaged and entertained children through recreational and educational activities.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities

Pharmacy Assistant

Guardian Pharmacy
11.2018 - 03.2022
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Gathered and bagged prescriptions and prepared extemporaneous pharmaceuticals.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Prepared bills for clients and submitted required paperwork to insurance companies.

Customer Satisfaction Representative

A1 Foods
06.2016 - 12.2019
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Hotel Housekeeper

Holiday Inn
02.2018 - 07.2018
  • Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.

Education

Graduate Certificate - Pharmacy Technician

Georgian College
09.2018

High School Diploma -

Red Lake District High School
Red Lake, ON
06.2015

Skills

  • Strong Work Ethic and Dependable
  • Positive Reinforcement Methods
  • Lesson Planning and Preparation
  • Filing Documents
  • Document Faxing and Copying
  • Managing Customer Complaints
  • Resolving Customer Issues
  • Connect with Parents
  • Collaborative and Team-Oriented
  • Computer and Microsoft Office Skills

Timeline

Bartender

Fellas Sports Lounge
04.2023 - 07.2023

Early Childhood Educator Assistant

Kenora District Services Board
03.2021 - 07.2023

Pharmacy Assistant

Guardian Pharmacy
11.2018 - 03.2022

Hotel Housekeeper

Holiday Inn
02.2018 - 07.2018

Customer Satisfaction Representative

A1 Foods
06.2016 - 12.2019

High School Diploma -

Red Lake District High School

Graduate Certificate - Pharmacy Technician

Georgian College

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