Tayjohnna Nelson

• Supervised daily operations to ensure efficient cash handling and customer service.
• Mentored staff on effective customer interaction protocols.
• Implemented inventory management practices to reduce discrepancies and streamline stock replenishment.
• Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer, ensuring accountability during shifts.
• Assisted customers with inquiries, providing excellent service and support.
• Handled product returns and exchanges according to store policies.
• Collaborated with team members to ensure a smooth checkout experience.
• Engaged in ongoing training to enhance product knowledge and service skills.
• Implemented cleanliness standards at the register area for optimal customer experience.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy

• Enhanced shopping experience by aiding customers with product selection.
• Kept up-to-date with ongoing promotions and sales.
• Executed efficient checkout procedures through accurate transaction processing.
• Teamed up with colleagues to set up merchandise displays, improving visual impact.
• Monitored inventory levels and communicated restocking needs to management proactively.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Handled customer tax filings efficiently.

• Ensured daily tidiness and orderliness of workspace.

•Handled daily incoming calls.

• Processed customer transactions accurately and efficiently at point of sale.
• Addressed and resolved customer inquiries swiftly, maintaining service excellence.
• Maintained clean and organized checkout area to enhance shopping experience.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Verified and balanced financial records to ensure accuracy.
• Increased sales of promotional items by informing customers about current offers.
• Fostered positive customer relations by resolving complaints and inquiries promptly.