Tayionna Ellis
Zion
Summary
Results-driven Shift Leader with expertise in team supervision and operational efficiency. Proven ability to enhance customer satisfaction and streamline processes through effective staff training and conflict resolution.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shift Leader
Caseys General Stores Inc
39131 N Sherdian Rd Beach Park
08.2025 - Current
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored new team members on operational standards and customer service excellence.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Implemented inventory control measures to reduce waste and improve stock accuracy.
- Resolved customer inquiries and complaints, enhancing overall satisfaction rates.
- Conducted regular team meetings to communicate goals and drive performance improvements.
Personal Shopper
Walmart
4000 IL-173 Zion IL
04.2025 - 07.2025
- Curated personalized shopping experiences based on customer preferences and needs.
- Analyzed inventory levels to ensure product availability and minimize stockouts.
Assistant Manager
Laredo Tacos Company
555 S Bolingbrook Dr Bolingbrook Il 60440
05.2021 - 02.2023
- Led team in daily operations, ensuring efficient service and high customer satisfaction.
- Developed and implemented training programs to enhance staff performance and product knowledge.
- Streamlined inventory management processes, improving stock accuracy and reducing waste.
- Oversaw scheduling and staffing, optimizing labor costs while meeting service demands.
Packer
Tucker Rocky Distributing
900 Carlow Dr Bolingbrook Il
09.2018 - 02.2019
- Operated packaging machinery to efficiently package products for shipment.
- Maintained inventory accuracy through systematic tracking and reporting of stock levels.
- Ensured compliance with safety protocols while handling materials and equipment.
- Collaborated with team members to streamline packing processes, enhancing workflow efficiency.
Cashier
Family Dollar
1224 Richard St Joliet Il 60433
01.2015 - 07.2017
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Assisted in inventory management by restocking supplies and monitoring product levels.
Cashier
Arbys Resturant
48 E Laraway Rd Joliet Il 60433
04.2014 - 01.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to ensure a welcoming environment
Education
High School Diploma -
College of Lake County
Waukegan, ILSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Customer service focus
- Training assistance
- Creative problem solving
- Team collaboration and leadership
- Team supervision
- Conflict resolution
- Staff supervision
- Staff training and development
Certification
- Illinois Food Allergens
- Food Manager Certification
Timeline
Shift Leader
Caseys General Stores Inc
08.2025 - Current
Personal Shopper
Walmart
04.2025 - 07.2025
Assistant Manager
Laredo Tacos Company
05.2021 - 02.2023
Packer
Tucker Rocky Distributing
09.2018 - 02.2019
Cashier
Family Dollar
01.2015 - 07.2017
Cashier
Arbys Resturant
04.2014 - 01.2015
High School Diploma -
College of Lake County