Tayia Tapia
Plainfield
Summary
Conscientious Healthcare professional offering over 6 years of experience in fast-paced settings and EHR-Epic system software. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Edward Medical Group
08.2022 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with routine checks, completed EKGs, collected, prepared and processed specimens for diagnostic testing.
Patient Service Representative
Edward Medical Group
04.2021 - 08.2022
- Answered incoming calls, scheduled appointments and filed medical records.
- Collected and entered patient demographic and insurance data into EHR system.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Patient Service Representative
Edward Neuroscience Institute
11.2019 - 04.2021
- Streamlined appointment scheduling for increased patient convenience and reduced wait times.
- Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
- Greeted and assisted patients with check-in and check-out procedures.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
Patient Service Representative
Milestone Pediatrics
08.2018 - 10.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
Education
No Degree - Medical Assistant Diploma
Rasmussen University
Romeoville, IL09.2022
High School Diploma -
Plainfield South High School
Plainfield05.2017
Skills
- Immunization Administration
- Laboratory Specimen Collection
- Insurance Verification
- Anatomy and Physiology Knowledge
- Medical terminology Knowledge
- EMR / EHR
- CPR
- Medical office administration
Timeline
Medical Assistant
Edward Medical Group
08.2022 - Current
Patient Service Representative
Edward Medical Group
04.2021 - 08.2022
Patient Service Representative
Edward Neuroscience Institute
11.2019 - 04.2021
Patient Service Representative
Milestone Pediatrics
08.2018 - 10.2019
No Degree - Medical Assistant Diploma
Rasmussen University
High School Diploma -
Plainfield South High School
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