Tavaris Oates
Chicago
Summary
Versatile and results-driven professional with experience at Maps Corp, adept in data analysis and customer service. Leveraged advanced Excel and data visualization to enhance decision-making, while consistently exceeding sales targets at GNC through exceptional service and teamwork. Demonstrates strong problem-solving abilities and a commitment to maintaining high standards of cleanliness and organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Custodian
Total Facility Maintenance
08.2023 - 06.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Supported event setup and tear-down, contributing to successful school functions.
Retail Sales Associate
GNC - General Nutrition Centres
07.2021 - 06.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and provided outstanding customer service.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
Data Analyst
Maps Corp
08.2018 - 08.2019
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Implemented robust control measures to improve analytical output reliability.
Education
High School Diploma -
Acero - Major Hector P. Garcia M.D. High School
4248 W 47th St, Chicago, IL 6063206-2020
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Problem-solving
- Time management
- Team collaboration
- Floor cleaning and buffing
- Cleaning expertise
- Maintenance
- Room setup and breakdown
- Groundskeeping
- Heavy lifting
- Preventive Maintenance
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Stationary surveillance
- Criminal investigations
- Cybersecurity awareness
- Security systems
- Defensive tactics training
Certification
certified unarmed security
Perc Card
Foid Card
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Custodian
Total Facility Maintenance
08.2023 - 06.2024
Retail Sales Associate
GNC - General Nutrition Centres
07.2021 - 06.2022
Data Analyst
Maps Corp
08.2018 - 08.2019
certified unarmed security
Perc Card
Foid Card
High School Diploma -
Acero - Major Hector P. Garcia M.D. High School
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