Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Volunteer Work
Timeline
Generic

Tatyana Chavez

Lansing

Summary

Dynamic professional with extensive experience in customer service and public speaking, notably as a Tour Guide at Judson University. Proven ability to engage diverse audiences and train new staff effectively. Skilled in project management and event planning, consistently enhancing visitor experiences and fostering a welcoming environment.

Overview

4
4
years of professional experience

Work History

Relationship Intellectual Quotient

Judson University
Elgin
01.2025 - 05.2025
  • I taught sports teams about relationships and communication.
  • Prepared materials and classrooms for class activities.
  • Completed day-to-day duties accurately and efficiently.

Tour Guide

Judson University
Elgin
10.2021 - 03.2025
  • Guided campus tours for prospective students and families at Judson University.
  • Provided detailed information on academic programs and campus facilities to visitors.
  • Developed engaging narratives to enhance the visitor experience during tours.
  • Collaborated with university staff to ensure accurate information delivery during tours.
  • Trained new tour guides on effective communication techniques and tour protocols.
  • Displayed strong public speaking and communication skills to facilitate high quality guest tours.
  • Managed bookings, reservations and payments for tours.

Administrative Assistant

Judson University
Elgin
10.2021 - 03.2025
  • Organized university events and maintained calendars for various departments.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Maintained office supplies inventory by checking stock to determine inventory level.

Dog Daycare Attendant

Paw Palace
Lynwood
08.2023 - 01.2025
  • Maintained cleanliness of play areas through regular cleaning and sanitizing.
  • Supervised dogs during playtime to ensure safety and socialization.
  • Monitored dog behavior for signs of stress or aggression during interactions.
  • Communicated with pet owners about their dog's behavior and daily activities.
  • Assisted in feeding dogs according to dietary needs and schedules.

Barista

Dunkin' Donuts
Lansing
05.2023 - 08.2023
  • Crafted a variety of espresso drinks and specialty beverages daily.
  • Maintained cleanliness and organization of the coffee preparation area.
  • Provided exceptional customer service while taking orders and serving drinks.
  • Operated point-of-sale system for processing transactions efficiently.
  • Monitored inventory levels and restocked supplies as needed.
  • Engaged with customers to create a welcoming atmosphere in the café.

Education

Bachelor of Arts - Business Administration And Management

Judson University
Elgin, IL
05-2025

Skills

  • Customer service
  • Public speaking
  • Communication skills
  • Project management
  • Data interpretation
  • Group management
  • Event planning
  • Employee training

Accomplishments

  • Nomination for Individual Performance (2024)
  • Nomination for Individual Performance (2025)
  • Judson University Deans List (2025)
  • All Regional Player for Judson University (2025)

Languages

English
Professional

Volunteer Work

  • Feed My Starving Children- Schaumburg IL
  • Fed Seniors for Thanksgiving at Senior Suites of Hegewisch- Chicago IL

Timeline

Relationship Intellectual Quotient

Judson University
01.2025 - 05.2025

Dog Daycare Attendant

Paw Palace
08.2023 - 01.2025

Barista

Dunkin' Donuts
05.2023 - 08.2023

Tour Guide

Judson University
10.2021 - 03.2025

Administrative Assistant

Judson University
10.2021 - 03.2025

Bachelor of Arts - Business Administration And Management

Judson University

Similar Profiles

CREATE PROFILE
Tatyana Chavez