Dynamic and detail-oriented professional with a proven track record at Blueberry Hill Pancake House, excelling in guest engagement and payment processing. Known for exceptional communication and creating a welcoming atmosphere, I consistently ensured customer satisfaction while maintaining compliance with health regulations. Committed to delivering outstanding hospitality and fostering positive dining experiences.
Overview
1
1
year of professional experience
Work History
Hostess/Cashier
Blueberry Hill Pancake House
Aurora
06.2022 - 08.2023
Verified reservations and wait times with customers.
Handled cash payments and reconciled daily transactions accurately.
Accurately recorded customer information into reservation system.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Greeted guests warmly upon arrival, seating them promptly.
Provided menus to customers and answered questions regarding menu items.
Ensured compliance with health and safety regulations at all times.
Demonstrated strong interpersonal skills when interacting with customers.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Maintained a clean and organized dining area.
Performed light cleaning duties, such as wiping down tables or sweeping floors.
Education
High School Diploma -
Waubonsie Valley High School
Aurora, IL
05-2025
Skills
Detail-oriented
Guest engagement
Check payment processing
Exceptional communication
Patience and empathy
Customer service expertise
Hospitality and accommodation
Accomplishments
Recipient of the Ceramics Student of the Year Award (Waubonsie Valley High School 2025)
IP Scholar Award (Maintained a GPA of 3.6 or higher over entire academic career Waubonsie Valley Highschool 2025)