Summary
Work History
Education
Skills
Languages
Timeline
Generic

Taras Prodan

Chicago

Summary

Detail-oriented and tech-savvy individual with experience in administrative tasks, customer service, and problem-solving. Skilled in invoice processing, scheduling, document management, and client communication. Able to multitask efficiently in fast-paced environments.

Highly motivated to grow in the IT field, eager to learn new technologies, and develop hands-on technical skills. Looking for an entry-level IT support role to apply existing strengths while continuously learning and improving.

Work History

Office Staff Assistant

Vi Truck and Trailer Repair
11.2024 - Current
  • Processed invoices and payments, ensuring timely and accurate financial transactions.
  • Managed and coordinated mechanics’ schedules, tracking tasks and ensuring efficient workflow.
  • Provided exceptional customer service, assisting clients, handling inquiries, and resolving issues.
  • Handled incoming calls and emails, addressing customer concerns and directing requests to the appropriate departments.
  • Maintained administrative records, organizing invoices, tracking expenses, and ensuring proper documentation.
  • Solved operational challenges proactively, ensuring smooth office operations and problem resolution.

Education

M.D. - Cybersecurity

West Ukrainian National University
Ternopil, Ukraine
12-2023

Skills

  • Verbal communication (Intermediate English)
  • Written communication (Fast Learner)
  • File and document management
  • Scheduling and coordination
  • Critical thinking and problem-solving
  • Computer skills
  • Active listening
  • Customer service excellence
  • Multitasking and time management
  • Friendly and professional attitude
  • Teamwork and collaboration

Languages

English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Office Staff Assistant

Vi Truck and Trailer Repair
11.2024 - Current

M.D. - Cybersecurity

West Ukrainian National University
Taras Prodan