Tara Reibold
Algonquin
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
21
21
years of professional experience
Work History
Billing Specialist
Respire Medical
05.2021 - Current
- Managed billing operations to ensure timely invoicing and collections processes.
- Implemented process improvements that enhanced accuracy in account reconciliations.
- Analyzed customer accounts to resolve discrepancies and optimize cash flow.
- Collaborated with cross-functional teams to streamline billing procedures and reduce errors.
Owner/Operator
UpStream Fish Company/Food Truck
08.2021 - 03.2024
- Managed day-to-day business operations.
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Purchased food and cultivated strong vendor relationships.
Reimbursement Specialist-Lead
Total Home Health/Adapt
05.2016 - 08.2021
- Assists with special projects and Medicare audits
- Enteral
- Oxygen and CPAP qualifications
- Respiratory documentation
- Nebulizer qualifications
- Nutrition calculation
- Monitored and documented accounts receivable trends and account-specific profitability.
Reimbursement Specialist
Option Care
06.2007 - 02.2016
- Responsible for the timely, accurate submission of invoices to responsible payer, of any type, for all services products provided
- Evaluates payments received and application to the patient account
- Follows up wit responsible parties to ensure the receipt of timely, accurate payments
- Assists with billing and collection training and completes "second level" appeals to payers
- Submits, timely accurate invoices to payer for products and services provided
- Understands the terms and fee schedule for all contracts for which invoices are submitted
- Confirmation
- Cash Application.
V Medicare Collections Specialist
Apria
08.2004 - 06.2007
- Responsible for Medicare denials and short-pays for Enteral and Total Parenteral Nutrition (TPN)
- Expert knowledge of the Level of Appeal and Appeals Process
- Facilitated the reimbursement process for intake/authorization to complete billing functions for all payment methods
- Addressed and collected revenue on outstanding claims
- Billing/Collecting via AIMS system
- Medicare Denials
- Appeals process
- Nutrition Calculation
Education
Diploma - General Studies
Roling Meadows High School
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- Decision-making
- Denial management
- Payment posting
- HIPAA compliance
- Customer engagement
Timeline
Owner/Operator
UpStream Fish Company/Food Truck
08.2021 - 03.2024
Billing Specialist
Respire Medical
05.2021 - Current
Reimbursement Specialist-Lead
Total Home Health/Adapt
05.2016 - 08.2021
Reimbursement Specialist
Option Care
06.2007 - 02.2016
V Medicare Collections Specialist
Apria
08.2004 - 06.2007
Diploma - General Studies
Roling Meadows High School