Tanya M Smith
CHICAGO
Summary
Dedicated Security Officer with proven expertise in surveillance monitoring, emergency response, and conflict resolution. Committed to ensuring safety and engaging effectively with the community.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Security Officer
Chicago public school
Chicago
10.2017 - Current
- Monitored school premises, ensuring safety and security of students and staff.
- Managed access control by screening visitors and issuing identification badges, enhancing overall facility security.
- Communicated security concerns to school administration, facilitating timely responses to potential issues.
- Welcomed staff, guests, vendors, and contractors upon their arrival at the facility entrance.
- Monitored surveillance cameras and responded to suspicious activity.
Consumer Educator
Ideal Consumer Events
Foster Park,
09.2018 - 10.2023
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions .
- Promoted brands by highlighting values and ethics in marketing campaigns, enhancing customer awareness.
- Marketed sale produce, enabling customers to sample new products and discover preferences.
Campus Monitor
CICIS Longwood Academy
Chicago
08.2012 - 10.2017
- Monitored hallways and common areas, fostering a positive school environment.
- Supervised student activities, enhancing campus safety throughout the school day.
- Responded quickly to emergency situations, alerting appropriate personnel.
- Intervened in student conflicts, effectively de-escalating tensions.
- Assisted with crowd control during special events on campus.
Receptionist
Coalition for United Community Labor/Force
Chicago
04.2003 - 08.2009
- Greeted visitors and clients warmly, creating a welcoming environment.
- Managed incoming calls, ensuring timely connection to appropriate staff members.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Coordinated appointment schedules, keeping all parties informed and prepared for meetings.
- Assisted in organizing community events and meetings, enhancing local engagement and outreach.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Some College (No Degree) - Business Administration
Kennedy King
Chicago, ILSome College (No Degree) - Business Administration
Kennedy King College
Chicago, ILSkills
- Surveillance monitoring
- Emergency response
- Safety training
- Problem solving
- Attention to detail
- Observational skills
- Effective communication
- Customer service
- Conflict resolution
- Team collaboration
- Customer engagement
- Cheer Coach
Certification
Notary Public
Affiliations
Cheer/ Pom Pom Coach
Timeline
Consumer Educator
Ideal Consumer Events
09.2018 - 10.2023
Security Officer
Chicago public school
10.2017 - Current
Campus Monitor
CICIS Longwood Academy
08.2012 - 10.2017
Receptionist
Coalition for United Community Labor/Force
04.2003 - 08.2009
Some College (No Degree) - Business Administration
Kennedy King
Some College (No Degree) - Business Administration
Kennedy King College