Tanya Villalpando
Melrose Park
Summary
Experienced with ensuring safety and protection of communities. Utilizes effective communication and quick decision-making to handle emergencies efficiently. Knowledge of public safety regulations and crisis management strategies.
Overview
6
6
years of professional experience
Work History
Public Safety Officer
Elmhurst University
02.2024 - 10.2025
- Monitored premises to ensure safety compliance and respond effectively to emergencies.
- Conducted regular patrols to identify potential security threats and maintain a secure environment.
- Implemented incident reporting systems, enhancing documentation accuracy for safety evaluations.
- Evaluated existing security measures, recommending enhancements to improve overall facility safety protocols.
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
Public Safety Officer
Gottlieb Memorial Hospital
08.2022 - 08.2023
- Conducted regular patrols of the Hospital Campus and its buildings to deter criminal activity and ensure a safe environment.
- Maintained a visible security presence at main entrances, controlling access, providing directions, and assisting visitors to prevent loss or unauthorized entry.
- Compiled accurate and detailed reports documenting incidents and events occurring on the Hospital.
- Managed traffic and crowds on the medical center campus, ensuring smooth flow and controlling access for both pedestrians and vehicles.
- Collaborated with the Safety Department, providing fire and chemical safety services to contribute to overall campus safety.
- Executed assigned security and service-related tasks, emphasizing loss and crime prevention and delivering exceptional customer service.
- Demonstrated professionalism, vigilance, and adherence to protocols to ensure the protection and well-being of all individuals on the premises.
- Provided unarmed security, safety, and customer services to staff, students, patients, and visitors, fostering a sense of safety and well-being throughout the Medical Center.
- Maintained a vigilant physical presence at entrances and exits, and expertly monitored closed-circuit television (CCTV) systems to promptly detect and respond to potential security risks.
Security Coordinator
Weber Stephen Products
11.2019 - 06.2022
- Employed proactive physical and verbal investigative techniques to thoroughly assess and address suspicious activities, ensuring a safe and secure environment.
- Demonstrated exceptional organizational skills by maintaining comprehensive records of customer preferences and orders, fostering customer loyalty and contributing to increased profitability upon their return visits.
- Exercised sound discretion and judgment in the utilization of company materials and supplies, optimizing resource allocation and minimizing waste.
- Exhibited a high level of autonomy and collaborative problem-solving skills when managing urgent issues, effectively safeguarding individuals and property.
- Underwent comprehensive training to develop and refine essential skills, enabling efficient and effective response to various security challenges.
- Employed astute problem-solving abilities to identify and resolve complex issues, contributing to enhanced operational efficiency and customer satisfaction.
- Exercised constant vigilance at entrances and exits, diligently overseeing closed-circuit television (CCTV) systems to swiftly identify and address potential security threats.
- Employed meticulous inventory management practices by diligently monitoring multiple databases, ensuring accurate stock levels and minimizing discrepancies.
Education
High School Diploma -
West Leyden
Northlake, ILSkills
- Conflict Resolution
- Employee Supervision and Motivation
- Team Management
- Scheduling Expert
- Operational Oversight
- Report Writing
- Surveillance
- Customer Service
- Inventory Control
- De-escalation
- Staff Training and Development
- Emergency Response
Timeline
Public Safety Officer
Elmhurst University
02.2024 - 10.2025
Public Safety Officer
Gottlieb Memorial Hospital
08.2022 - 08.2023
Security Coordinator
Weber Stephen Products
11.2019 - 06.2022
High School Diploma -
West Leyden