Tanner Dolan Heitz
Westchester
Summary
Dynamic professional with a proven track record at Uncle Stus, excelling in team leadership and customer service. Successfully enhanced operational efficiency and accuracy in cash handling, while mentoring staff to foster a motivated environment. Adept at problem-solving and implementing strategies that drive performance and elevate customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Uncle Stus
12.2022 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Junior Options Trader
Scalp Trade
10.2020 - 10.2023
- Streamlined trading processes by implementing advanced software tools for more efficient execution and monitoring of trades.
- Generated accurate reports detailing trade performance, delivering vital information for internal review and client communication purposes.
- Leveraged volatility-based strategies using proprietary models for optimal position sizing based on historical data.
- Reduced risk exposure for clients through diligent portfolio management and risk assessment.
- Collaborated with team members to share insights and develop innovative approaches to options trading.
Education
High School Diploma -
Metea Valley Highschool
Aurora, IL05-2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Team motivation
- Task delegation
- Conflict resolution
- Team building
- Sales strategies
- Performance reviewing
Timeline
Assistant Manager
Uncle Stus
12.2022 - 02.2025
Junior Options Trader
Scalp Trade
10.2020 - 10.2023
High School Diploma -
Metea Valley Highschool
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