Taniya Ell-Bailey
Lynwood,IL
Summary
Motivated professional with a strong background in sales and team leadership. Demonstrated ability to enhance team performance through collaboration and mentoring, while consistently achieving sales targets and fostering a positive customer experience.
Overview
10
10
years of professional experience
Work History
Sales Associate
Boost Mobile Store
Jackson, MS
02.2026 - Current
- Assist customers with product selection to enhance overall satisfaction.
- Process transactions efficiently using point-of-sale systems.
- Maintain store appearance by organizing merchandise and displays.
- Educate customers on wireless plans and device features effectively.
- Handle customer inquiries and resolve issues promptly to foster loyalty.
- Collaborate with team members to achieve sales targets consistently.
- Monitor inventory levels and assisted in restocking products regularly.
- Adapt quickly to new promotions and changes in store policies.
- Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Build relationships with customers to encourage repeat business.
- Manage returns, exchanges and refunds in accordance with store policy.
- Maintain calm demeanor and professionally manage issues in busy, high-stress situations.
- Answer customer questions about phone and internet plans, accessories, and merchandise care.
- Provide positive first impressions to welcome existing, new, and potential customers.
Dane Team Captain
Dancin' Around Dance Studio
Munster, IN
09.2022 - 07.2025
- Led weekly team practices, enhancing team performance and cohesion.
- Mentored junior dancers, fostering skill development and confidence within the team.
- Developed strong relationships with dancers, improving communication and fostering a positive team environment.
- Promoted teamwork by encouraging collaboration between dancers during practice sessions.
- Mentored younger dancers, providing guidance in technique development and performance etiquette.
- Delegated responsibilities to team members, promoting accountability and ownership of individual roles within the group.
- Led team to multiple award-winning performances through effective communication, motivation, and leadership skills.
- Ensured proper stretching techniques were implemented before each practice session reducing injuries among performers.
- Motivated dancers to reach their full potential through consistent encouragement, praise, and constructive criticism.
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Progressed quickly by mastering challenging choreography and routines.
Dance Team Captain
Thornton Fractional South High School
Lansing, IL
08.2024 - 05.2025
- Led team practices, fostering collaboration and enhancing performance through structured choreography sessions.
- Collaborated with Dance Coach to align dance routines with school events, enhancing the team's role in school culture.
- Elevated team spirit during challenging times by organizing morale-boosting activities like bonding events.
- Mentored junior dancers, providing guidance and support to enhance their confidence and performance quality.
- Participated in auditions, selecting high-potential dancers for inclusion on the competitive dance team.
- Maximized dancer potential by providing constructive feedback during rehearsals and adjusting choreography as needed.
- Promoted teamwork by encouraging collaboration between dancers during practice sessions.
- Mentored younger dancers, providing guidance in technique development and performance etiquette.
- Ensured proper stretching techniques were implemented before each practice session reducing injuries among performers.
- Motivated dancers to reach their full potential through consistent encouragement, praise, and constructive criticism.
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Progressed quickly by mastering challenging choreography and routines.
- All Conference recipient for 2024 and 2025 seasons.
Girl Scout Member
Girl Scouts
Lansing, IL
09.2016 - 06.2021
- Engaged in hands-on activities that taught practical skills, such as STEM, entrepreneurship, and life skills.
- Worked with troop member to complete projects and the requirements to earn badges.
- Volunteered at different shelters and Veteran Hospitals.
- Learned how to run a successful business by planning and running cookie booth sales by selling over 1,200 boxes of cookies.
Education
Bachelor of Science - Chemistry - Forensic Science
Jackson State University
Jackson, MS05-2029
Skills
- Critical thinking
- Exceptional customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Verbal/written communication
- Multi-tasking strength
- Adaptability
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
Boost Mobile Store
02.2026 - Current
Dance Team Captain
Thornton Fractional South High School
08.2024 - 05.2025
Dane Team Captain
Dancin' Around Dance Studio
09.2022 - 07.2025
Girl Scout Member
Girl Scouts
09.2016 - 06.2021
Bachelor of Science - Chemistry - Forensic Science
Jackson State University