Tanita Shorts
Chicago
Summary
Dedicated professional with proven customer service and communication skills. Experienced in data entry and office operations, committed to enhancing workflow efficiency and delivering exceptional support to clients and team members.
Overview
7
7
years of professional experience
Work History
Receptionist Administrator
Pearl Of Mount Clare
Chicago
09.2023 - Current
- Managed front desk operations and greeted visitors at Pearl Of Mount Clare.
- Scheduled appointments and coordinated meetings for staff and clients.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Performed data entry and other administrative tasks to support departments.
- Managed the distribution of incoming mail, faxes, and packages.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Assistant Administration Manager
Major Adam’s Community Committee
Chicago
10.2019 - 06.2023
- Collaborated with team members to enhance workflow processes and improve efficiency.
- Resolved customer complaints in a timely manner.
- Answered telephone inquiries from customers regarding services offered by the company.
- Ensured compliance with policies and procedures in all areas of administration.
- Performed general office duties including photocopying, faxing documents, sorting mail.
- Created and maintained filing systems for documents, reports, and correspondence.
- Compiled information into various formats such as spreadsheets or databases.
- Developed and implemented procedures to improve office operations efficiency.
Mail Carrier
United States Post Office
Elmhurst
06.2018 - 06.2019
- Sorted and delivered mail along assigned routes efficiently and accurately.
- Maintained accurate records of deliveries and pickups for postal services.
- Operated delivery vehicles while following safety protocols and traffic regulations.
- Communicated with team members to coordinate mail distribution and resolve issues.
- Managed time effectively to meet delivery deadlines throughout the workday.
Education
Some College (No Degree) -
East West University
Chicago, ILSkills
- Data entry/computer
- Customer service
- Time management
- Communication skills
- Problem solving
- Attention to detail
Languages
English
Full Professional
Timeline
Receptionist Administrator
Pearl Of Mount Clare
09.2023 - Current
Assistant Administration Manager
Major Adam’s Community Committee
10.2019 - 06.2023
Mail Carrier
United States Post Office
06.2018 - 06.2019
Some College (No Degree) -
East West University