Experienced case manager seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Addiction Counselor/ Case Manager
Lutheran Social Services Of IL
11.2024 - Current
Collaborated with physicians to determine effective combination of therapy and medical treatments for patients in recovery.
Enhanced patient recovery by developing and implementing tailored treatment plans for each individual.
Provided crisis intervention services when necessary, quickly responding to emergencies and connecting clients with appropriate resources.
Developed customized aftercare plans for discharged clients, ensuring they had access to ongoing support services upon completion of formal treatment programs.
Assessed and treated patients through addictions, making referrals for comorbid conditions.
Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
Developed professional relationships with referring agencies to improve communication related to intakes and to increase business for facility.
Monitored clients' progress and tracked client services to provide crisis interventions.
DCFS Case Manager
A Safe Haven
01.2020 - 12.2024
Monitor and evaluate clients and collaborate with other partners to coordinate treatment goals
Intake to assess clients’ needs and recommend appropriate care plans
Refer clients to housing, employment and healthcare
Mandated Court Reporter State of Illinois
Completion of client service plans and daily progress notes
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Data Analyst
CCC Information Services
04.2018 - 12.2023
Completed data entry tasks with accuracy and efficiency.
Compiled data and reviewed information for accuracy prior to input.
Identified data entry errors and reported to necessary departments.
Participated in requirements meetings to understand business needs.
Produced monthly reports using advanced Excel spreadsheet functions.
Improved decision-making processes with accurate data analysis and visualization techniques.
Caregiver
Ashleys Quality Care
10.2010 - 07.2018
Assisting with bathing, dressing, grooming, and toileting
Helping with mobility (transferring from bed to chair, walking, etc.)
Monitoring medication and ensuring it's taken properly
Providing emotional support and social interaction
Engaging in conversation, games, or hobbies
Accompanying to appointments or outings
Preparing meals and feeding if needed
Cleaning, laundry, and maintaining a safe environment