Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Tanisha Jordan

Chicago

Summary

Highly-motivated employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

21
21
years of professional experience

Work History

Account Coordinator/Trade Show Manager

C.H. Robinson
09.2008 - 09.2024
  • Dispatch drivers providing them with directions and load pick up and drop off information
  • LTL department tracking, booking, quoting Specialized quotes and processing trade show shipments.
  • Engaged with customers and carriers to address and resolve issues.
  • Assigned tasks based on priorities and objectives.

Private Client Services /Foreign Currency

JPMorgan Chase & Co.
01.2007 - 01.2008
  • Handled daily transactions for private clients including cashing checks, depositing, drawing up money orders and assisting with other request.
  • Worked as a foreign currency representative, daily duties included cashing and drawing up foreign money orders, buying and selling foreign currency.
  • Provided regular reporting and wrap-up analyses using various data points.
  • Trained new staff members on customer service processes and procedures.

Supervisor

TCF Bank
01.2004 - 01.2007
  • Managed account operations, including opening and closing accounts.
  • Conducted New Hire training addressing insurance policies and employee benefits.
  • Helped to process claims for FMLA and short term leave.
  • Selling customers accounts that would best fit their financial needs
  • Ensured timely and accurate payroll execution.
  • Coordinated teller schedules according to shift changes and availability.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Handled inquiries about products, prices, and availability swiftly and accurately.
  • Coordinated cross-functional projects to achieve organizational goals.
  • Trained staff on best practices to enhance service delivery.

Education

Associate's degree, Business/Commerce, General -

University of Phoenix
01.2018

High School Diploma -

Roger C Sullivan High School
01.2004

Skills

  • Logistics Support
  • Account Management
  • Customer Service
  • Relationship Building
  • Data Entry
  • Strategic Planning
  • Phone and Email Etiquette
  • Accounts Payable and Receivable
  • Microsoft Office

Timeline

Account Coordinator/Trade Show Manager

C.H. Robinson
09.2008 - 09.2024

Private Client Services /Foreign Currency

JPMorgan Chase & Co.
01.2007 - 01.2008

Supervisor

TCF Bank
01.2004 - 01.2007

High School Diploma -

Roger C Sullivan High School

Associate's degree, Business/Commerce, General -

University of Phoenix

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Tanisha Jordan