Alejandro Muñoz
Chicago
Summary
Results-driven operations and grocery management professional with 9+ years of progressive leadership
experience in high-volume retail environments. Proven ability to lead teams, manage large-scale inventory,
execute merchandising strategies, and maintain strong vendor relationships. Recognized for hands-on leadership,
operational efficiency, and delivering consistent customer satisfaction. Fluent in English and Spanish.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work History
Grocery Operations Manager
Mariano's Fresh Market
Chicago
01.2024 - Current
- Managed daily operations to ensure smooth store functionality.
- Coordinated team schedules to optimize staffing levels and coverage.
- Implemented inventory management procedures to maintain stock accuracy.
- Collaborated with vendors to streamline ordering and delivery processes.
- Developed strategies to enhance customer service and shopping experience.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Receiving Lead
Mariano's Fresh Market
Chicago
01.2023 - 01.2024
- Supervised receiving operations to ensure accurate inventory management.
- Trained new staff on safety protocols and receiving procedure
- Scanning product from local and third party vendors (Coca-Cola, Frito Lays..etc)
Overnight Replenishment Manager
Mariano's Fresh Market
Chicago
01.2022 - 01.2023
- Collaborated with suppliers to coordinate timely deliveries and optimize stock flow.
- Trained team members on replenishment processes and best practices for efficiency.
Grocery/ Dairy/Frozen Food Lead
Mariano's Fresh Market
Chicago
01.2018 - 01.2022
- Supervised frozen food department operations and maintained product quality.
- Trained team members on proper handling and storage of frozen products.
- Coordinated inventory management and ensured accurate stock levels.
Grocery Clerk
Mariano's Fresh Market
Chicago
12.2017 - 01.2018
- Stocked shelves with fresh produce and grocery items for customer accessibility.
- Assisted customers in locating products and answering inquiries effectively.
- Maintained cleanliness and organization of the store environment daily.
Education
Associates - Business
Wilbur Wright College
Chicago, IL 08.2023 - 01.2026
Holy Trinity High School
Chicago, ILSkills
- Customer service
- Team leadership
- Inventory management
- Time management
- Relationship building
- Staff training
- Problem resolution
- Fluent in Spanish
- Process improvement strategies
- Operations management
Languages
Spanish
Native/ Bilingual
Accomplishments
- All Conference First Team in soccer, Holy Trinity High School, 2013-2016
● Conference Player of the Year (2014-2016)
● Discipline, Integrity and Excellence Awards (2015-2016)
● Conference and Regionals Soccer Champions (2014)
● Article of the Year at work (2014)
● Rookie of the Year in Boy’s volleyball (2014)
● Essay Contest winner at Midtown (2015)
Extracurricular Activities
● Holy Trinity Boy’s Varsity Soccer & Varsity Volleyball Team
● Link Crew Leader
● Chicago Blast Soccer Academy (Captain 2012-2017)
● Head coach for JV volleyball (2021-2022)
● Assistant Coach for Boys Varsity Volleyball (2021-2022)
● Assistant coach for Boys Varsity Soccer (2020-2022)
References
Dianne Kenny
312-231-8596
Holy Trinity High School
1443 W Division St ,Chicago , Illinois, 60642
Raymond Perez
773-983-4975
Mariano’s Fresh Market
10 E Golf Rd, Des Plaines, Illinois, 60016
Marce Tokarczyk
773-537-8163
Head Coach, Holy Trinity High School
1443 W Division St ,Chicago , Illinois, 60642
Timeline
Grocery Operations Manager
Mariano's Fresh Market
01.2024 - Current
Associates - Business
Wilbur Wright College
08.2023 - 01.2026
Receiving Lead
Mariano's Fresh Market
01.2023 - 01.2024
Overnight Replenishment Manager
Mariano's Fresh Market
01.2022 - 01.2023
Grocery/ Dairy/Frozen Food Lead
Mariano's Fresh Market
01.2018 - 01.2022
Grocery Clerk
Mariano's Fresh Market
12.2017 - 01.2018
Holy Trinity High School