Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Alejandro Muñoz

Chicago

Summary

Results-driven operations and grocery management professional with 9+ years of progressive leadership

experience in high-volume retail environments. Proven ability to lead teams, manage large-scale inventory,

execute merchandising strategies, and maintain strong vendor relationships. Recognized for hands-on leadership,

operational efficiency, and delivering consistent customer satisfaction. Fluent in English and Spanish.

Overview

8
8
years of professional experience
2020
2020
years of post-secondary education

Work History

Grocery Operations Manager

Mariano's Fresh Market
Chicago
01.2024 - Current
  • Managed daily operations to ensure smooth store functionality.
  • Coordinated team schedules to optimize staffing levels and coverage.
  • Implemented inventory management procedures to maintain stock accuracy.
  • Collaborated with vendors to streamline ordering and delivery processes.
  • Developed strategies to enhance customer service and shopping experience.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Receiving Lead

Mariano's Fresh Market
Chicago
01.2023 - 01.2024
  • Supervised receiving operations to ensure accurate inventory management.
  • Trained new staff on safety protocols and receiving procedure
  • Scanning product from local and third party vendors (Coca-Cola, Frito Lays..etc)

Overnight Replenishment Manager

Mariano's Fresh Market
Chicago
01.2022 - 01.2023
  • Collaborated with suppliers to coordinate timely deliveries and optimize stock flow.
  • Trained team members on replenishment processes and best practices for efficiency.

Grocery/ Dairy/Frozen Food Lead

Mariano's Fresh Market
Chicago
01.2018 - 01.2022
  • Supervised frozen food department operations and maintained product quality.
  • Trained team members on proper handling and storage of frozen products.
  • Coordinated inventory management and ensured accurate stock levels.

Grocery Clerk

Mariano's Fresh Market
Chicago
12.2017 - 01.2018
  • Stocked shelves with fresh produce and grocery items for customer accessibility.
  • Assisted customers in locating products and answering inquiries effectively.
  • Maintained cleanliness and organization of the store environment daily.

Education

Associates - Business

Wilbur Wright College
Chicago, IL
08.2023 - 01.2026

Holy Trinity High School
Chicago, IL

Skills

  • Customer service
  • Team leadership
  • Inventory management
  • Time management
  • Relationship building
  • Staff training
  • Problem resolution
  • Fluent in Spanish
  • Process improvement strategies
  • Operations management

Languages

Spanish
Native/ Bilingual

Accomplishments

  • All Conference First Team in soccer, Holy Trinity High School, 2013-2016

● Conference Player of the Year (2014-2016)

● Discipline, Integrity and Excellence Awards (2015-2016)

● Conference and Regionals Soccer Champions (2014)

● Article of the Year at work (2014)

● Rookie of the Year in Boy’s volleyball (2014)

● Essay Contest winner at Midtown (2015)

Extracurricular Activities

● Holy Trinity Boy’s Varsity Soccer & Varsity Volleyball Team

● Link Crew Leader

● Chicago Blast Soccer Academy (Captain 2012-2017)

● Head coach for JV volleyball (2021-2022)

● Assistant Coach for Boys Varsity Volleyball (2021-2022)

● Assistant coach for Boys Varsity Soccer (2020-2022)

References

Dianne Kenny

312-231-8596

Holy Trinity High School

1443 W Division St ,Chicago , Illinois, 60642

Raymond Perez

773-983-4975

Mariano’s Fresh Market

10 E Golf Rd, Des Plaines, Illinois, 60016

Marce Tokarczyk

773-537-8163

Head Coach, Holy Trinity High School

1443 W Division St ,Chicago , Illinois, 60642

Timeline

Grocery Operations Manager

Mariano's Fresh Market
01.2024 - Current

Associates - Business

Wilbur Wright College
08.2023 - 01.2026

Receiving Lead

Mariano's Fresh Market
01.2023 - 01.2024

Overnight Replenishment Manager

Mariano's Fresh Market
01.2022 - 01.2023

Grocery/ Dairy/Frozen Food Lead

Mariano's Fresh Market
01.2018 - 01.2022

Grocery Clerk

Mariano's Fresh Market
12.2017 - 01.2018

Holy Trinity High School
Alejandro Muñoz