Summary
Overview
Work History
Education
Skills
Timeline
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Tanee Richardson

Chicago

Summary

Dynamic and customer-focused professional with extensive experience at Walmart, excelling in product restocking and payment processing. Proven ability to enhance customer satisfaction through effective issue resolution and relationship building. Recognized for maintaining accurate cash drawers and promoting sales through strategic merchandising. Committed to delivering exceptional service in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Cashier

Walmart
02.2023 - Current
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Problem Solver

Target Distribution Center
08.2018 - 11.2023
  • Researched and extracted data to complete tasks.
  • Utilized problem-solving skills to reduce or eliminate company expenses.
  • Employed various tools and equipment to find solutions to difficult or complex issues.
  • Defined problems to make decisions and moved forward to support quick resolution.
  • Analyzed and understood situation to develop action plan.
  • Responded proactively and positively to rapid change.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Housekeeping Room Attendant

Shamrock Hotel
07.2012 - 12.2013
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Responded to requests from patrons for linens and toiletries.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.

Education

High School Diploma -

Austin Career Academy
Chicago, IL

Skills

  • Product restocking
  • Drawer balancing
  • Returns processing
  • Hospitality and accommodation
  • Time management skills
  • Retail merchandising
  • Payment processing
  • Customer service
  • Issue resolution

Timeline

Cashier

Walmart
02.2023 - Current

Problem Solver

Target Distribution Center
08.2018 - 11.2023

Housekeeping Room Attendant

Shamrock Hotel
07.2012 - 12.2013

High School Diploma -

Austin Career Academy

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Tanee Richardson