Tana Coetzee
Chicago
Summary
Dedicated professional in administration and preschool education with expertise in staff oversight and customer relations. Managed office operations efficiently while fostering positive interactions with clients and students. Demonstrates strong adaptability, a solid work ethic, and the ability to thrive independently.
Overview
18
18
years of professional experience
Work History
Reception and Admin
Red Wolves Plumbing
Table View, Cape Town
01.2023 - 02.2026
- Addressed customer queries and complaints, enhancing satisfaction and loyalty
- Identified needs of customers promptly and efficiently.
- Prepared and processed quotes and invoices for client transactions
- Executed various office responsibilities
- Planning daily jobs, advertising
- Supervised staff members to ensure smooth daily operations
- Oversaw petty cash disbursements
Group 4 & 5 teacher
Curro Castle Ecokidz and Curro Castle Mount Richmore
10.2015 - 01.2020
- Developed and implemented lesson plans based on curriculum objectives.
- Planning, preparation and rolling out of Curriculum.
- Conducted regular assessments to monitor student performance and provide feedback.
- Created a positive classroom environment fostering respect and cooperation among students.
- Maintained a safe and orderly learning environment for all students.
- Mentored junior teachers by sharing best practices, fostering effective classroom management and improving student outcomes.
- Coordinated aftercare programs that addressed students' social and recreational needs, promoting engagement and well-being.
- Supervised students throughout day, both in classroom and outside during breaks.
- Documented and organized data to enhance decision-making and operational efficiency.
Reception and Admin
Cape Leak Detection and Plumbing
02.2013 - 12.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Customer queries and complaints
- Performed a variety of office duties to support daily operations.
- Supervised staff members to ensure smooth daily operations.
- Managed quotes and invoicing processes to facilitate accurate billing.
- Monitored petty cash usage to uphold financial accountability.
- Completed day-to-day duties accurately and efficiently.
- Sending and receiving daily emails
- Planning daily jobs, advertising
Partner
Corporate Minds Daycare
01.2008 - 12.2012
- Developed and implemented marketing strategies to enhance visibility and enrollment of daycare
- Led a team of 8 staff members to maintain high standards of care and operational effectiveness
- Managed the hiring process for staff and teaching assistants
- Coordinated first aid training for staff to ensure preparedness for emergencies
- Ensuring health and safety standards met
- Financials: Daily bookkeeping
- Assisting parents: Opening and closing
- Performed routine maintenance tasks to ensure facility functionality.
Education
Some College (No Degree) - 12
Impaq Online Schooling
South AfricaSkills
- Office administration
- Customer service
- Invoicing and quotes
- Facility coordination
- Time management
- Computer skills
- Effective communication
- Multitasking
- Problem solving
- Calm under pressure
- Critical thinking
- Flexible and adaptable
- Staff supervision
References
- Rina, Cape Leak Detection, 072 836 1400
- Carol, Curro Castle EcoKidz, 082 309 3636
- Jackie, Curro Castle Mount Richmore, 082 086 4644
Languages
- English
- Afrikaans
Personal Information
- Date of Birth: 09/24/83
- Driving License: yes, Code 8
- Marital Status: Divorced
- Place of Birth: USA
Timeline
Reception and Admin
Red Wolves Plumbing
01.2023 - 02.2026
Group 4 & 5 teacher
Curro Castle Ecokidz and Curro Castle Mount Richmore
10.2015 - 01.2020
Reception and Admin
Cape Leak Detection and Plumbing
02.2013 - 12.2014
Partner
Corporate Minds Daycare
01.2008 - 12.2012
Some College (No Degree) - 12
Impaq Online Schooling