Tammy Tripp
Royalton
Summary
Seasoned Sales Floor Member with hands-on experience in customer service, sales operations, and product management. Skilled at maintaining organized retail environments, boosting sales through effective merchandising, and providing top-notch customer service. Demonstrated success in team collaboration and operational improvements. Committed to achieving business goals while ensuring exceptional store conditions and visual standards.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2024
2024
years of professional experience
Work History
Customer Service
New horizon/ installing hughes internet
Benton
04.2017 - 01.2024
- Conducted customer service surveys to identify areas of improvement in customer service.
- Developed and implemented customer service policies and procedures to ensure consistent, high quality customer service.
- Provided customer service assistance to guests and employees.
- Established customer service standards, policies, and procedures.
- Provided customer service support for clients when necessary.
- Developed customer service policies, procedures and standards.
- Adhered strictly to company policies regarding customer service.
Customer Service Representative
Hughes internet
Benton
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained accurate records of customer interactions and resolutions.
- Achieved cost-savings by developing functional solutions to problems.
- Managed household errands and other essential duties.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Skills
- Customer service
- Policy development
- Technical troubleshooting
- Inventory management
References
References available upon request.
Timeline
Customer Service
New horizon/ installing hughes internet
04.2017 - 01.2024
Customer Service Representative
Hughes internet